SYSTEM error log entries and recommended actions

Last Updated : Jul 06, 2015 |
The Aux Data field may be 0 or the return code from a bad software call, and the following examples in no way exhaust the possibilities. Often, two errors are logged at the same time for each problem.
SYSTEM error log entries
Error type
Aux Data
Associated Test
Alarm Level
On or Off board
Command to resolve the error
0 (a)
0
Any
Any
Any
8 (b)
0
9 (c)
Any
10 (d)
Any
21 (e)
355 (f)
Any
356 (g)
Any
601 (h)
602 (i)
603 (j)
Note:
  1. Error type 0: run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures.
  2. Error type 8: a System Restart Level 3 was requested.
  3. Error type 9: a System Restart Level 2 was requested. This can happen due to a loss of tones due to a faulty Tone-Clock circuit pack.
  4. Error type 10: a System Restart Level 1 was requested.
  5. Error type 21: a process trapped.
  6. Error type 355: a Restart Level 2 occurred due to a power loss.
  7. Error type 356: a Restart Level 2 occurred due to a tone clock loss.
  8. Error type 601: an error occurred during initialization.
  9. Error type 602: an error occurred while loading translations and the system requested a Restart Level 3.
  10. Error type 603: a process was reset.