1001

Resource not available

Failure returned in response to done sending digits message.

Originating UID

Call ID

1002

Call parked on user

A call is already parked on the user.

UID

Call ID

1003

Can't connect Tone Det

Cannot connect/reconnect tone detector during outgoing wait supervision. Automatic Number Identification (ANI) request is expected.

1004

Can't reserve Tone Det

Cannot reserve tone detector.

1005

Trunk sequence error

Outgoing MFE call received answer before addressing was complete.

Originating UID

Call ID

1006

TTR unavailable

No Touch Tone Receiver (TTR) is available.

1007

CAS Remote Hold

The Centralized Attendant Service (CAS) Remote Hold feature was accessed. No CAS attendant exists.

1008

CAS Remote Hold

Centralized Attendant Service (CAS) Remote Hold was accessed by a non-CAS attendant.

1009

CAS Remote Hold

Centralized Attendant Service (CAS) Remote Hold was accessed by non-CAS attendant. Analog Answer-Hold/Unhold invalid.

1010

TEG denied origination

Terminating Extension Group was denied an origination.

NA

NA

1011

Destination Unavailable

Facilities were exhausted during rerouting. Received unexpected TCM not yet used in routing. Reroute attempt using received TCM finds principal is NULL or attendant extended call to ARS. The call cannot be queued.

1012

Destination Unavailable

Facilities were exhausted during rerouting. Bearer capability is VOICE, VOICE BAND DATA. No outgoing trunk queuing, or no trunks, or DEXT, or Adjunct origination, or Administered Connection, or QSIG Call Completion Ringout attempt. The call cannot be queued.

1013

Destination Unavailable

Facilities were exhausted during rerouting. Bearer capability is not VOICE, VOICE BAND DATA. No outgoing trunk queuing, or no trunks, or DEXT, or Adjunct origination, or Administered Connection, or QSIG Call Completion Ringout attempt. The call cannot be queued.

1014

Destination Unavailable

Inter-PBX attendant service termination attempt failed. The trunk was busy.

1015

Destination Unavailable

Attendant seizing trunk for thru-dialing failed. The trunk was busy or not available.

1016

Remote Cvg loop denial

Outgoing remote coverage call with digit conversion to the extension of the principal. Prevent looping.

1017

AUDIX Unavailable

Termination to AUDIX coverage point failed. Unable to terminate at an AUDIX hunt group.

1018

Multimedia call denial

Multimedia call. Converting termination to a meet-me User ID instead of station User ID failed. Invalid bearer capability received.

1019

Multimedia call denial

Multimedia call. Converting termination to a meet-me User ID instead of station User ID failed. Communication Manager failed to get & return meetme User ID.

1020

Multimedia call denial

Multimedia call. Converting termination to a meet-me User ID instead of station User ID failed. Communication Manager returned a meetme uid is 0.

1021

Call Term overflow

Call termination overflow to Direct Dialed Destination (DDD) of an Electronic Tandem Network Listed Directory Number. Call should be blocked.

Originating UID

Call ID

1022

CDR resource exhaustion

Call Detail Recording (CDR) resource exhaustion. Caller from tie trunk can receive reorder tone.

1023

CDR resource exhaustion

Call Detail Recording (CDR) resource exhaustion. Give Trunk/Personal Central Office Line (TK/PCOL) caller termination to announcement. User ID not found for announcement.

1024

CDR resource exhaustion

Call Detail Recording (CDR) resource exhaustion. Caller from non-Trunk/Personal Central Office Line (TK/PCOL) (from line) can receive reorder tone.

1025

Incompatable Bandwidth

Terminated to an endpoint or trunk group that cannot support the requested bandwidth.

Originating UID

UID

1026

AUDIX Unavailable

Call from non-trunk. Unable to terminate at an AUDIX hunt group.

1027

Attd control trk denial

Switch Classified Calls cannot go to a trunk controlled by an attendant.

1028

Trunk Unavailable

No trunks are available and cannot be queued.

1029

Modem Unavailable

Modem unavailable from pool.

UID

Call ID

1030

Modem Unavailable

Modem unavailable from pool.

1031

LWC failure

Leave Word Calling. Async message response is reorder.

1036

Station sec code len qry

The query for the administered minimum station-security-code length failed.

1037

Routing UID=0

The Routing User ID is 0 for a remote Distributed Communication System (DCS) user that has activated automatic callback toward a station local to this switch.

1038

ACD login failed

Traditional Automatic Call Distribution (ACD) agent login failed. Maximum number of logins reached.

1039

ACD login failed

Group Manager/User Manager setup of the Automatic Call Distribution (ACD) Logical Agent login info failed before password matching, if any.

1040

ACD login failed

Group Manager/User Manager setup of the Automatic Call Distribution (ACD) Logical Agent login info failed after password matching succeeded.

1041

DS0 loop around failed

Incoming ds0 test call failed to set up non-inverting digital looparound capability.

1042

TTR unavailable

Facility Access Test. Touch Tone Receiver (TTR) is missing, unable to attach, might be in use by some other call.

1043

Specified TTR unavailable

Facility Access Test. The specified Touch Tone Receiver (TTR) needed to collect digits was in use.

1045

FAT tone test failed

Facility Access Test. The test to hear tone failed. The Expansion Network Link is down.

1046

Specified TSLOT busy

Facility Access Test. Specified timeslot was busy.

1047

Music port connect fail

Facility Access Test. Completing call to music port failed. EPN Link is not functioning, or music port is not administered.

1048

FAT trunk busy

Facility Access Test - completing call to trunk failed. Trunk is busy.

1049

ISDN trunk busy

Facility Access Test - completing call to ISDN trunk failed. Trunk is busy.

1050

Illegal Message Retrieval

Remote access user attempted to access messages via voice coverage message retrieval. This is not permitted.

Originating simple UID

Call ID

1051

Speech Port unavailable

No voice synthesis speech port is available for coverage message retrieval.

1052

Called announcement busy

Call to announcement, but announcement is busy.

1053

Chime tone connection

Connection of a chime tone to a service failed. There might be an invalid service ID or software error.

1054

TTR unavailable

Collection of password digits needs a Touch Tone Receiver (TTR). No in-service TTRs are available.

1055

No call to cancel

Deactivation of automatic callback (ACB) was denied or outgoing trunk queueing (OTQ) was denied. The Call ID of the ACB/OTQ call to be cancelled cannot be found. There is nothing to deactivate.

1056

Adjct Rte calls can't Que

Adjunct Switch Application Interface (ASAI) adjunct-originated switch classified calls and adjunct-routed calls cannot be queued.

1057

COS - Auto Callback

Class of Service of the user does not permit activation of automatic callback.

1058

Auto Callback User ID

User activating automatic callback has software partyblock member misrepresented.

1059

Auto Callback double qued

User is activating automatic callback, but the call has already been queued or has no principal terminating User ID.

1060

Auto Callback terminator

Automatic callback cannot be activated when the terminating extension is a group attendant, terminating extension group, Vector Directory Number, or if vector processing is active.

1061

Auto Callback terminator

Activating automatic callback.

1062

Auto Callback activation

Activating automatic callback. Checks on queue availability and/or Distributed Communication System (DCS) termination pass OK, but activation is denied.

1063

Auto Callback ineligible

Activating Automatic Callback (ACB). Response to callback type query is queue ineligible. ACB may be in use or call is on hold, or there is no call ID behind call back button.

1064

Double queueing denied

Manual activation of queueing. Call has already been queued (automatic).

1065

Manual queing terminator

Manual activation of queueing. There is no principal terminator on which to queue.

1066

Manual queing - full que

Manual activation of queueing. The queue is full or queue length is zero.

1067

Manual queing denied

Manual activation of queueing. Checks on queue availability pass OK, but activation is denied.

1068

queued call went away

Reactivation of automatic callback or outgoing trunk queueing. The call is no longer in the queue.

1069

PMS link/printer down

Property Management System (PMS) cannot log housekeeping status. PMS link is not operational and the printer is nonfunctional.

1070 (also in ISDN, IP, and SIP denial events)

TTR unavailable

ISDN trunk initiation of in-band end-to-end digit collection failed. Waiting for a Touch Tone Receiver (TTR).

1072

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in Audio add-on password supervision.

1073

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in authorization code supervision, waiting for digit analysis of the authorization code.

1074

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in Code Call paging seizure supervision.

1075

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in feature supervision waiting to see which feature is invoked.

1076

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in idle supervision.

1077

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in normal answer supervision.

1078

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in outgoing trunk outpulsing supervision.

1079

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in outgoing trunk seizure supervision.

1080

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in the supervisor for telecommuting access waiting for certain Feature Access Codes after the telecommuting extension has been accessed.

1081

Change SSC denied

Change in Station Security Code (SSC). Possible causes:

• Too many admin users
• Data already locked
• Translations saved
• SAT user changing station data
• Station recently removed from translation
• System error
• Problem applying confirmation tone
• Terminal Translation Initiation (TTI) feature not enabled
• TTI state not Voice (Data TTI enabled)

1082

Rmv skill - agent busy

Attempting a “Remove Skill” on agent that is currently busy for that skill. The agent either has DAC or is in After Call Work (ACW) or on call.

1083

Add/Rmv skill denied

Add/Remove Agent Skills. Possible causes:

• System error
• cannot get station ID
• too many admin users
• save translation in progress
• data already locked
• SAT user is changing agent data

1084

DCS link down

Remote user activation of call forward failed. Distributed Communication System (DCS) link nonfunctional.

1085

PMS response timeout

Property Management System failed to respond to maid status in the 4-second set.

Effective UID

Call ID

1086

MFC no answer timeout

MultiFrequency Compelled (MFC) call circuit congestion. No answer timeout from MFC call.

1087

MFC no answer timeout

MultiFrequency Compelled call circuit congestion. No answer timeout. The trunk may be corrupt or no Touch Tone Receiver (TTR) is available at remote end.

1088

No answer timeout

MultiFrequency Compelled call circuit congestion. No answer timeout. The trunk may be corrupt or no Touch Tone Receiver (TTR) is available at the remote end.

1089

MFC no answer timeout

MultiFrequency Compelled call circuit congestion. No answer timeout. The trunk may be corrupt or no Touch Tone Receiver (TTR) is available at the remote end.

1090

T302 intercept timeout

T302 interdigit timer timeout.

1091

Max Paste users Pasting

The maximum stations set are currently using PC Application Software Exchange (PASTE). Wait and try again.

Originating simple UID

Call ID

1092

Announcement unavailable

Announcement is busy, or announcement is not present on board.

1093

Announcement memory exh

Announcement is dropped, or announcement memory is exhausted.

1094

Permanent Seizure

Direct Inward Dialing trunk origination. Digit timeout with no digits dialed. Permanent incoming seizure treatment is to give reorder.

1095

QSIG Call Offer timeout

QSIG Call Offer encountered timeout of 1 minute path retention timer.

1096

Wakeup time unavailable

Collecting digits for “room wakeup by tones” feature. Cannot do a wakeup for the specified time.

1097

MFC No Answer timeout

MFC call circuit congestion. No answer timeout. The trunk may be corrupt or no Touch Tone Receiver (TTR) is available at the remote end.

1098

TTI merge/unmerge failed

Station server cannot perform Terminal Translation Initiation (TTI) merge/unmerge. Certain resources are unavailable. The user can wait and try again later.

1099

LWC access code rejected

Voice synthesis Leave Word Calling access code rejected.

1100

TTI - station active

In preparation for lock resources step for Terminal Translation Initiation (TTI) merge/unmerge, Personal Station Access (PSA) association/disassociation finds that the station is active on a call not to be interrupted.

1101

Modem unavailable

There is a problem with allocating or finding a modem for an incoming data call.

1102

MM - voice call failure

While processing a Multimedia compatible vector, conversion to voice call failed.

1103

Tone Detector conn fail

Cannot connect tone detector for trunk terminated call. Silent Reorder.

1104

Tone Detector conn fail

Cannot connect tone detector for voice station or DEXT. Silent Reorder.

1105

Ringback limit met

Maximum limit of 4 ringbacks in a row reached before far end answers. Silent Reorder.

1106

Ringback limit met

Maximum limit of 36 ringbacks in a row reached before far end answers. Silent Reorder.

1107

Reorder tone received

Reorder tone received before far end answers. Silent Reorder.

1108

LWC access code rejected

The message server rejected the Leave Word Calling Access code that was dialed.

1109

DCS link/msg buffer

Remote busy verification encountered a Distributed Communication System (DCS) link down or an exhausted DCS message buffer.

1110

DCS link down

Distributed Communication System (DCS) remote trunk group selection. Remote Direct Trunk Group Selection (DTGS) button push by attendant, but DCS link is down. The attendant can use the special keys on the attendant console to seize a trunk, instead of dialing a Trunk Access Code.

1111

CFWD activate/cancel

Sending a call forward activation message to the remote switch failed. Message buffers exhausted, call not UDP & not Distributed Communication System (DCS), DCS link is down.

1112

TTR unavailable

Russian Automatic Number Identification (ANI) third party feature button. Touch Tone Receiver (TTR) not available.

1113

ANI error limit

Third party feature activation. Automatic Number Identification (ANI) error on 2 tries.

1114

DCS trunk required

Remote busy verification. A Distributed Communication System (DCS) trunk is required.

1115

LWC timeout

Leave Word Calling timeout occurred for a non-call associated attempt.

1116

DCS confirm msg timeout

Remote busy verification. A Distributed Communication System (DCS) confirmation message was not received within 4 seconds.

1117

Outgoing trk seizure fail

Outgoing trunk seizure failure, busy verify hit glare. There is a problem with the selected trunk, or an incoming call was received on a trunk selected for an outgoing call.

1118

Analog station ringer

Analog principal station does not ring.

1119

Analog station ringer

Analog covering station does not ring and principal station did not ring successfully.

1120

Bsy Vfy termination fail

Busy verification terminator available, but termination to it failed.

1121

Bsy Vfy termination fail

Busy verification trunk terminator available, but it is maintenance busy or otherwise unavailable.

1122

Bsy Vfy termination fail

Busy verification terminator available, but it is out-of-service.

1123

Bsy Vfy termination fail

Busy verify terminator available, but termination is denied due to:

• TRUNK
  • admin busy
  • incoming seizure
• STATION
  • query for virtual set’s station hunting User ID fails
  • virtual set’s physical station’s current state is not idle or call busy
  • admin busy
  • maintenance busy
  • no available call appearance
  • currently dialing
  • available call appearance not idle or busy
• HUNTGRP
  • no available member in free list, at least one not made busy

1124

Bsy Vfy termination fail

Busy verify hunt group member available, but hunt group is all busy

1125

Bsy Vfy call went away

Attempting to bridge a busy verification user to a disconnected call.

1126

Bsy Vfy merge failed

Attempting to bridge a busy verification user to a call that cannot be merged.l

1127

Bsy Vfy warn tone conn

Busy verification warning tone connection failed.

1128

Bsy Vfy warn tone conn

Busy verify warning tone connection to verified call failed.

1129

Bsy Vfy call went away

Attempting to bridge a busy-verifying call with a busy-verified call that no longer exists.

1130

Bsy Vfy merge failed

Attempting to bridge a busy verification call to a call that cannot be merged.

1131

Bsy Vfy merge failed

Merge operation failed for bridging a busy verifying user to a call.

1132

Auto Callback failure

Possible causes:

• Query for calling party’s callback type failed
• Adding an automatic callback call to the queue of a trunk group failed or the queue is full
• Calling party activation of automatic callback failed
• No automatic callback button/feature administered
• Automatic callback button already busy.

1133

Whisp Pg termination fail

Whisper paging termination to station, idle call appearance failed.

1134

Whisp Pg to OS station

Whisper paging to Out of Service (OOS) station.

1135

Whisp Pg term denied

Whisper page to station denied.

Possible causes:

• user has blocked whisper pages or has service observe pending
• (BRI) maintenance busy and the call is already queued
• whisper page not permitted towards analog line
• whisper page termination requires at least two idle call appearances
• the current call is in the CA_DIAL state

1136

Whisp Pg hunt grp busy

Whisper paging - the hunt group is all busy.

1137

Whisp Pg user blocked

User has whisper page blocked.

1138

Whisp Pg Svc Obsvd call

Whisper page - bridging to service-observed call.

1139

Whisp Pg Attd call

Whisper page - bridging to call with an attendant on it.

1140

Whisp Pg Man Exclsn call

Whisper page - bridging to call with manual exclusion activated.

1141

Whisp Pg merge denied

Bridging a busy whisper paging user to a call cannot be merged.

1142

Whisp Pg warn tone conn

Whisper page failure. Unable to apply whisper page tone to the paging user, cannot retrieve the whisper page tone option, or cannot retrieve the port ID of the paged user.

1143

Whisp Pg warn tone conn

Whisper page failure. Cannot apply whisper page tone to the paged user.

1144

Whisp Pg merge failed

Merge page call with paged call - query for originator’s port ID failed.

1145

Whisp Pg merge failed

Merge page call with paged call - query for port ID of the paged user failed.

1146

Whisp Pg call went away

Merge page call with paged call - paged user’s call is disconnected.

1147

Whisp Pg blocked

Merge page call with paged call - paged user has whisper page blocked.

1148

Whisp Pg Svc Obsvd call

Merge page call with paged call - paged user is service observed.

1149

Whisp Pg merge Attd call

Merge page call with paged call - paged user is on a call with an attendant.

1150

Whisp Pg merge Man Exclsn

Merge page call with paged call - paged user has manual exclusion activated.

1151

Whisp Pg merge denied

Bridging a busy whisper paging user to a call cannot be merged.

1152

Whisp Pg merge failed

Merge page call with paged call - merge operation failed.

1153

ARS man activation queing

Manual activation of queueing seen while in ARS supervision - ARS DAC has been dialed.

1154

Outgoing trk seizure fail

Seize failed. Indicates either:

• a problem with the selected trunk
• an incoming call was received on a trunk selected for an outgoing call in busy verification on non-Distributed Communication System (DCS) call type and not bridge-on case.

1155

Bsy Vfy digit timeout

Digit timeout while in busy verification on non-DCS call type and not bridge-on case.

1156

Connection resrce unavail

Connection resource not available. This is an administered connection.

1157

TTR unavailable

Activate service observing feature. Initiated from a vector step and only the Feature Access Code of service observing is in the vector step. End-to-end signaling digit collection of extension to be observed cannot get a Touch Tone Receiver (TTR).

UID

Internal software return code TTR queued.

GCOL_TTRQ (6)

1158

Svc Obsv Ext table full

Validation of service observed extension. No room in software table to store service observing User IDs.

1159

Cancel wakeup failed

Cannot cancel wakeup.

1160

Activate wakeup failed

Cannot activate wakeup time. Possible causes:

• previous request exists and cancel flag not set
• wakeup request time is too close
• 15 min interval limit exceeded
• system limit on requests exceeded

1161

Max# connected parties

Whisper page - bridging to a call that has reached maximum number of connected users.

1162

Max# connected parties

Whisper page - bridging to call that has reached maximum number of connected users.

1163

TTR TDM VC failed

Time Division Multiplexed (TDM) Voice Condition (VC) creation for Touch Tone Receiver (TTR) failed while in whisper supervision.

1164

(also in ISDN, IP, and SIP denial events)

ISDN no cause value

Outgoing ISDN trunk rejected/ dropped by remote end.

UID

DIAG/LOC/CV

1165

Attd ctrl of ARS pref (s)

Attendant control of trunk group access ARS preference(s).

1166

(also in ISDN, IP, and SIP denial events)

Unassigned number

Unassigned number.

UID

DIAG/LOC/CV

1167

Can’t term emergency call

No Attendants or redirection extension assigned for termination of emergency call.

1168

Second call failed

Russia MultiFrequency (MF) Packet Signaling - Second call attempt failed.

1169

Retry option not enabled

Russia MultiFrequency (MF) Packet Signaling. The “Retry?” option is no, and either T1 or T2 timer expired or a B6 signal was received.

1170

Erroneous signal received

Russia MultiFrequency (MF) Packet Signaling - Erroneous signal received.

1171

ATM Blockage:TDMSVC fail

TDM SVC creation failed due to lack of resources, call was dropped.

UID

Internal software return code of the sequencer -SEQ_ERR(0)/SEQ_SUSP(1)/SEQ_COMP(3)/SEQ_FREE(4)