No-LIC error log entries and recommended actions

Last Updated : Dec 12, 2023 |
Error type
Aux data
Associated test
Alarm level
On/off board
Command to resolve the error 49
1 ( 1)
MAJ
OFF
513 (2 )
MAJ
OFF
769 (3)
MAJ
OFF
1537 (4)
MAJ
OFF
1793 (5)
MAJ
OFF
2305 (6)
MAJ
OFF
2561 (7)
MAJ
OFF
49 These error are cleared by installing a valid license file that matches the hardware ID.
Notes:
  1. Error type 1: There is a serial number mismatch caused by:
    • Reference IPSI not responding, or motherboard not responding.
    • Expiration of the timer.
    • The system enters no-license mode.
  2. Error type 513: The license has expired and:
    • A license error failure has occurred.
    • The timer has expired.
    • The system enters no-license mode.
  3. Error type 769: The system is in the feature usage exceeds limits mode, and a license error failure has occurred. System feature use has exceeded limits, and the timer has expired. The system enters no-license mode.
  4. Error type 1537: The license file is missing or corrupted. The system enters no-license mode.
  5. Error type 1793: A software version mismatch has occurred. The system enters no-license mode.
  6. Error type 2305: The offer category of the license does not match the offer category in translations. The system enters no-license mode.
  7. Error type 2561: During the last attempted license file audit, the license server did not respond in time.