IP Denial Events

Last Updated : Aug 14, 2015 |
Prolog information
Metadata
Keywords:
IP denial events are listed in the following table and in Call Processing Denial Events (2021 - 2299).
IP Denial Events (1907 - 2020)
EventType
Event Description, as it is displayed on the event log (keyword)
Explanation
Event Data 1
Event Data 2
1907
IP RRJ-Invalid RAS addr
IP Registration Rejected because the RAS address in the registration request (RRQ) is invalid.
0
IP address of the endpoint
1908
IP RRJ-Invld call SigAddr
IP Registration Rejection because the call signaling address in the registration request (RRQ) is invalid.
0
IP address of the endpoint
1909
IP RRJ-RemoteOfc misadmin
Registration rejected because:
  • Remote Office is enabled on the Signaling Group screen, but the registration request (RRQ) is not from a supported Remote Office product (the Remote MAX Product/Vendor ID is invalid).
  • The RRQ is from a supported Remote Office product, but Remote Office is disabled on the Signaling Group screen.
  • Remote Office is enabled on the Signaling Group screen, but the Terminal Type in the RRQ is invalid (the Terminal Type is not a gateway).
0
IP address of the endpoint
1910
IP RRJ-H323 UserObj undef
IP Registration rejected because there is no H.323 User Object. Internal software error.
0
IP address of the endpoint
1911
IP RRJ-Exceed max endpts
IP Registration rejected because the capacity administered on page 1 of the system-parameters customer-options screen for either registered endpoints, registered Remote Office endpoints, or registered un-authenticating endpoints has been exceeded.
0
Upper part: number of registered RO endpoints.
Lower part: number of registered IP endpoints.
1912
IP RRJ-Exceed ProdID/Ver
IP Registration rejected because the capacity administered on the system-parameters customer-options screen of registered endpoints of a specific product ID and version has been exceeded.
Truncated Product ID from the System- Parameters Customer- Options screen
Upper part: registered limit.
Lower part: actual count.
1913
IP RRJ-Invalid ProdID/Ver
IP Registration rejected because of an invalid Product ID / Version. Registering Application's product ID is not administered on the system-parameters customer-options screen or no Product ID in registration request (RRQ) message.
Truncated Product ID of the registering application
Major version number of the endpoint sent in the RRQ
1914
IP RRJ-ProdID search fail
IP Registration rejected because the search for the Product ID of the registering application failed.
Truncated Product ID of the registering application
Major version number of the endpoint sent in the RRQ
1915
IP RRJ-Invalid endpt/Ver
Registration rejected because the endpoint version is incompatible with the gatekeeper version.
IP address of endpoint
Endpoint’s major version number in 2nd byte, minor version number in low byte
1916
IP RRJ-No H323 NonStdData
Registration rejected because Non-standard Data (NSD) is missing in the registration request (RRQ) from the endpoint.
0
IP address of the endpoint
1917
IP RRJ-Invld H323 ObjID
Registration rejected because the H.323 Object ID in the registration request (RRQ) is invalid.
Object ID in RRQ
IP address of the endpoint
1918
IP RRJ-Invld H225 NSData
Registration rejected because cannot decode H225 Non-standard Data (NSD) message.
0
IP address of the endpoint
1919
IP RRJ-Bad H225 NSDchoice
Registration rejected because an unexpected Non-standard Data (NSD) message was received from the registering application.
NSD choice in RRQ
IP address of the endpoint
1920
IP GRJ-RRJ: new LM fail
Registration rejected because of failure in creating a new Login Manager. Possible causes are:
  • No available heap memory to create LoginMgr
  • Cannot start LoginMgr timer
  • Clock not set
UID
IP address of the endpoint
1921
IP RRJ-IP-TTI port fail
Registration rejected because of failure when inserting the IP Terminal Translation Initiation (TTI) port. Internal software error.
UID
IP address of the endpoint
1922
Communi-cation Manager Release 2.2 and earlier
IP RRJ-TTI or RO inactive
Registration rejected for an IP set with Terminal Translation Initiation (TTI) service. Possible causes:
  • TTI is disabled on the system-parameters customer-options screen.
  • Remote Office is disabled on the system-parameters customer-options screen.
0
IP address
1922 Communi-cation Manager Release 3.0 and later
IP RRJ-TTI inactive
Registration rejected for an IP set with Terminal Translation Initiation (TTI) service. Possible cause is TTI is not enabled on the system-parameters customer-options screen.
IP address of the endpoint
IP address
1923
IP RRJ-No E164 number
Registration rejected because there is no valid E.164 telephone number in the RRQ or the extension is not administered.
UID
IP address of the endpoint
1924
IP RRJ-No GRQ msg rcvd
Registration rejected because no Gatekeeper Request message was received.
UID
IP address of the endpoint
1925
IGAR trunk routing failed
Denied while routing an outgoing Inter-Gateway Alternate Routing (IGAR) trunk call. Check outgoing ARS translation for the call to the far-end IGAR LDN.
Network Region
Internal IGAR ID
1926
IP RRJ-Authenticatn fail
Registration rejected because of password authentication/ encryption failure. The password that the user entered and the administered password on the station screen do not match or no cryptoToken or keys sent in RRQ.
UID
IP address of the endpoint
1927
IP RRJ-Invld station type
Registration rejected because of invalid set type or no Remote Office assignment on the station form.
UID
set type
1928
IP RRJ-StnTyp/Protocl err
Registration rejected because station type and call-signaling protocol are inconsistent. An IP Softphone should be assigned as one of the following:
  • DCP extension, with call control set to IP Softphone
  • H.323 extension, with call control set to none
UID
Endpoint type (3rd and 2nd nyble); call signaling protocol (low nyble)
1929
IP RRJ-No idx for MMCmplx
Registration rejected because user record for dual-connected DCP set is missing the index for the multimedia complex. Internal software error.
UID
IP address of the endpoint
1930
IP RRJ-No voice path spec
Registration rejected because the virtual phone has neither a specified voice path nor an associated multimedia extension, so no audio path exists.
  • Add an extension on the softphone or extension on multimedia complex.
UID
IP address of the endpoint
1931
IP RRJ-H323 ext is MMCmpx
Registration rejected because this H.323 extension is administered as a Media Complex extension on a non-H.323 set (for example, a DCP).
UID
IP address of the endpoint
1932
IP RRJ-Ext has data modl
Registration rejected because the extension has a data module.
UID
IP address of the endpoint
1933
IP RRJ-IP addr mismatch
Registration rejected because the H.323 application is not at the same IP address as the authenticating application.
UID
IP address of registering endpoint
1934
IP RRJ-Ext already reg
Registration rejected because the extension is already registered.
UID
IP address of the endpoint
1935
IP RRJ-Not Remote Ofc ext
Registration rejected because Remote Office is not administered on the station screen for this extension.
UID
IP address of the endpoint
1936
IP RRJ-RO stn mismatch
Registration rejected because of invalid analog station type.
UID
IP address of the endpoint
1937
IP RRJ-RemOfc not admin
Registration rejected because the Remote Office endpoint is not administered or is of unknown station type.
UID
IP address of the endpoint
1938
IP RRJ-Immediate re-reg
Immediate re-registration is rejected when a registration or unregistration is in progress for the extension.
UID
IP address of the endpoint
1939
IP RRJ-Failure moving ext
Registration rejected because of failure while trying to force the unregistration of an extension in the process of moving it to another port. Internal software error.
UID
IP address of the endpoint
1940
IP RRJ-Duplicate ext
Registration rejected as a duplicate extension.
UID
IP address of the endpoint
1941
IP KA-from invld endpt ID
Keep Alive registration request rejected because of invalid endpoint identifier in RRQ.
UID
IP address of the endpoint
1942
IP KA-from unreg user
Keep Alive registration request rejected because it was received from an unregistered extension.
UID
IP address of the endpoint
1943
IP-KA-from unreg SigGrp
Keep Alive registration request rejected because it was received from an unregistered signaling group.
UID
IP address of the far-end
1944
IP RRJ-PSA merge failure
Registration rejected because the Personal Station Access (PSA) merge failed (internal software error). Check for corruption
UID
IP address of the endpoint
1945
IP RRJ-New IP user fail
Registration rejected because of failure to construct new H323 User object (internal software error).
0
IP address of the endpoint
1946
IP RRJ-PSA merge failure
Registration rejected because the LoginManager Personal Station Access (PSA) merge operation failed (internal software error). Check for corruption.
0
IP address of the endpoint
1947
IP RRJ-PSA unmerge fail
Registration rejected because the LoginManager Personal Station Access (PSA) unmerge operation failed (internal software error). Check for corruption.
UID
IP address of the endpoint
1948
IP RRJ-Complete pend reg
Registration rejected because of failure to obtain a station user record (internal software error – corrupt translation).
UID
IP address of the endpoint
1949
IP RRJ-Build KARCF msg
Registration rejected because of failure to build a KeepAlive Registration Confirm (KARCF) message (internal software error).
0
IP address of the endpoint
1950
IP RRJ-Build RCF msg
Registration rejected because of failure to build a Registration Confirm (RCF) message (internal software error).
0 or UID
IP address of the endpoint
1951
IP GRJ-Invld IP addr/port
Gatekeeper request rejected (GRJ) because of invalid destination IP address and port in the request (GRQ).
0
IP address
1952
IP GRJ-Invld gatekeeperID
Gatekeeper request (GRQ) rejected because the message is not for this gatekeeper.
Gatekeeper ID
IP address
1953
IP GRJ-Invld auth capblty
Gatekeeper request rejected because registering endpoint has sent authentication capability that is not supported by this gatekeeper.
0
IP address of the endpoint
1954
IP GRJ-Invld auth algrthm
Gatekeeper request rejected because no compatible authentication algorithm exists between the endpoint and the gatekeeper.
0
IP address of the endpoint
1955
IP GRJ-Bld GCF:Gatewy/MCU
Gatekeeper request rejected because of failure to build a GateKeeper Confirm (GCF) message for a GateWay/MCU (internal software error).
0
IP address
1956
IP GRJ-Bld GCF:TTI
Gatekeeper request rejected because of failure to build a GateKeeper Confirm (GCF) message for an un-named endpoint registration (internal software error).
0
IP address
1957
IP GRJ-GK will not host
Gatekeeper request rejected because the gatekeeper is unable to host endpoint because no alias address has been provided or Terminal Translation Initiation (TTI) is in an incorrect state (for example, TTI is not enabled for voice).
TTI state
IP address of the endpoint
1958
IP GRJ-Invalid extension
Gatekeeper request rejected because the extension is not administered.
Either extension number or 0
IP address of the endpoint
1959
IP GRJ-No stn user record
Gatekeeper request rejected because no station user record exists for registering this user (internal software error).
UID
IP address of the endpoint
1960
IP FURQ-Shared Ctrl Unreg
Forced Unregistration Request. The Gatekeeper is unregistering the IP Softphone because it is in shared control with IP Telephone, and the Telephone is unregistering.
UID
IP address of IP Softphone
1961
IP GRJ-Build GCF msg
Gatekeeper request rejected because of failure to build a GateKeeper Confirm (GCF) message (internal software error).
UID
IP address of the endpoint
1962
IP LRJ-No H323 sig group
Location Request rejected because no H.323 signaling group is administered to handle the call.
UID
IP address of the far-end
1963
IP LRJ-Build LCF msg
Location Request rejected because of failure to build a Location Request Confirm (LCF) message (internal software error).
UID
IP address
1964
IP DRJ-Null UserID
Disengage Request rejected because the endpoint ID cannot be converted to a User ID (UID).
UID
IP address
1965
IP DRJ-Bld DCF:Gatewy/MCU
Disengage Request rejected because of failure to build Disengage Request Confirm (DCF) message for a gateway or MCU (internal software error).
UID
IP address
1966
IP DRJ-Endpt not reg
Disengage Request rejected because the endpoint is not registered.
UID
IP address
1967
IP DRJ-Build DCF msg
Disengage Request rejected because of failure to build a Disengage Request Confirm (DCF) message for a non-gateway or MCU user (internal software error).
UID
IP address
1968
IP BRJ-Null UserID
Bandwidth Request rejected because an invalid endpoint ID was received.
0
IP address
1969
IP BRJ-Bld BCF:Gatewy/MCU
Bandwidth Request rejected because of failure to build a Bandwidth Request Confirm (BCF) message for a Gateway or MCU (internal software error).
UID
IP address
1970
IP BRJ-Endpt not reg
Bandwidth Request rejected because the endpoint is not registered.
UID
IP address
1971
IP BRJ-Build BCF msg
Bandwidth Request rejected because of failure to build a Bandwidth Request Confirm (BCF) message for a non-Gateway or MCU user (internal software error).
UID
IP address
1972
IP BRJ-No H323 user
Bandwidth Request rejected because the H.323 user object does not exist (internal software error).
UID
IP address
1973
IP BRJ-Call non-existent
Bandwidth Request rejected because the request is made for a non-existing call.
UID
IP address
1974
IP BRJ-Bandwdth rqst fail
Bandwidth Request rejected because of unexpected return code from bandwidth request.
UID
IP address
1975
IP ARJ-Null UserID
Admission Request rejected because of an invalid endpoint ID.
0
IP address
1976
IP ARJ-Endpt not reg
Admission Request rejected because the endpoint is not registered.
UID
IP address
1977
IP ARJ-No avail B-channel
Admission Request rejected because no B channel is available for the call.
UID
IP address
1978
IP ARJ-Bld ACF:Gatewy/MCU
Admission Request rejected because of failure to build an Admission Request Confirm (ACF) message for a Gateway or MCU (internal software error).
UID
IP address
1979
IP ARJ-Not an H323 user
Admission Request rejected because request was received from a non-H.323 user.
UID
IP address
1980
IP ARJ-Stn not in service
Admission Request rejected because the station is not in service.
UID
IP address
1981
IP ARJ-Build ACF msg
Admission Request rejected because there was failure to build an Admission Request Confirm (ACF) message for a non-Gateway or MCU user (internal software error).
UID
IP address
1982
IP ARJ-No H323 user
Admission Request rejected because the H.323 user object does not exist (internal software error).
UID
IP address
1983
IP ARJ-CRV already in use
Admission Request rejected because Call Reference Value (CRV) is already in use by another call.
UID
IP address
1984
IP ARJ-CRV does not exist
Admission Request rejected because this Call Reference Value (CRV) does not exist.
UID
IP address
1985
IP ARJ-CRV already in use
Admission Request rejected: Call Reference Value (CRV) is already in use by another call. An ARQ has been received while an earlier one is still pending.
UID
IP address
1986
IP ARJ-Insuff bandwidth
Admission Request rejected because there is insufficient bandwidth available to support this call.
UID
IP address
1987
IP ARJ-Admissn rqst fail
Admission Request rejected because of an unexpected return code from Admission Request (internal software error).
UID
IP address
1988
IP URJ-Null UserID
Unregistration Request rejected because of an invalid endpoint ID.
0
IP address of the endpoint
1989
IP URJ-Endpt not reg
Unregistration Request rejected because the endpoint is not registered.
UID
IP address of the endpoint
1990
IP URJ-No endpoint ID
Unregistration Request rejected because no endpoint ID provided in URQ.
0
IP address of the endpoint
1991
IP URJ-GW/MCU is not reg
Unregistration Request rejected because URQ received from a Gateway or MCU that is not registered.
UID
IP address of the far-end
1992
IP URJ-No H323 sig group
Unregistration Request rejected because there is no H.323 user for the signaling group (internal software error).
UID
IP address of the far-end
1993
IP URJ-No non-std data
Unregistration Request rejected because there is no non-standard data in the URQ.
UID
IP address of the endpoint
1994
IP URJ-NSD has invld OID
Unregistration Request rejected because the Non-standard Data (NSD) from the registered application has an invalid object ID in the URQ.
UID
IP address of the endpoint
1995
IP URJ-Can’t decode NSD
Unregistration Request rejected because of failure to decode Non-standard Data (NSD) in the URQ.
UID
IP address of the endpoint
1996
IP URJ-Unexpected NSD msg
Unregistration Request rejected because of unexpected Non-standard Data (NSD) in the URQ from the registered endpoint.
UID
IP address of the endpoint
1997
IP URJ-User is on a call
Unregistration Request rejected because the user is on a call.
UID
IP address of the endpoint
1998
IP URJ-PSA unmerge failed
Unregistration Request rejected because the Personal Station Access (PSA) unmerge operation failed due to an internal software error or memory corruption.
UID
IP address of the endpoint
1999
IP URJ-PSA merge failed
Unregistration Request rejected because the Personal Station Access (PSA) merge operation failed (internal software error). Check for corruption
UID
IP address of the endpoint
2000
IP URJ-No stn user record
Unregistration Request rejected because no station user record exists for the unregistering user (internal software error).
UID
IP address of the endpoint
2001
IP URJ-TTI op failed
Unregistration Request rejected because of an unexpected Terminal Translation Initiation (TTI) return code.
UID
IP address of the endpoint
2002
IP URJ-Build UCF msg
Unregistration Request rejected because of failure to build an unregistration request confirm (UCF) message (internal software error).
0
IP address of the endpoint
2003
IP URJ-PSA unmerge failed
Unregistration Request rejected because the Personal Station Access (PSA) unmerge operation failed (internal software error). Check for corruption.
UID
IP address of the endpoint
2004
IP URJ-No stn user record
Unregistration Request rejected because the no station user record exists for the unregistering user (internal software error).
UID
IP address of the endpoint
2005
IP URJ-PSA unmerge failed
Unregistration Request rejected because the Personal Station Access (PSA) unmerge operation failed (internal software error).
UID
IP address of the endpoint
2006
IP FURQ-no H.323 ext reg
Force Unregistration Request. Received a KeepAlive request (RRQ) from a dual-connect endpoint without a registered H.323 extension (cannot make calls).
UID
IP address
2007
IP FURQ-User, no sig conn
Force Unregistration Request. Unregister user because there is no signaling connection. RAS is alive, but there is no signaling connection (user cannot make calls).
UID
IP address of the endpoint
2008
IP FURQ-H323, no sig conn
Force Unregistration Request. Unregister associated H.323 user because there is no signaling connection.
UID
IP address of the endpoint
2009
IP FURQ-Move user
Force Unregistration Request. Extension is already registered, but received a forced login registration request (RRQ). The existing extension must receive a URQ.
UID
IP address of the endpoint
2010
IP FURQ-Sig Conn closed
Forced Unregistration Request. The Gatekeeper is unregistering the endpoint because its call signaling connection has closed.
UID
0
2011
IP FURQ-NoQ931 msg rcvd
Force Unregistration Request. After an endpoint registers, it should initiate the TCP connection and send a SETUP message. The SETUP message has not been received from the endpoint, and no Q931 Call object exists. The endpoint cannot make calls.
H.323 UID
IP address of the endpoint
2012
IP FURQ-Aged Endpt-no KA
Force Unregistration Request. Unregister endpoint that has aged out. Endpoint's time to live (TTL) expired without receiving a keep-alive request (RRQ).
UID
IP address of the endpoint
2013
IP FURQ-SigGrp removed
Force Unregistration Request. An H.323 Gateway (administered as a signaling group) is registered. The gateway must be unregistered before removing the administered signaling group.
Gateway UID
IP address of the signaling group
2014
IP FURQ-Siggrp changed
Force Unregistration Request. Changes have been made to a registered H.323 Gateway (administered as a signaling group). The gateway must be unregistered.
Signaling group UID
IP address of the near-end
2015
IP FURQ-Ext removed
Forced Unregistration Request. Unregister user because the extension has been removed.
UID
0
2016
IP FURQ-IPusr is sftphone
Forced Unregistration Request.
  • A user has Personal Station Accessed (PSA) as an extension that was registered as an IP endpoint.
  • An IP telephone extension in shared control was moved to another IP port via registration. Both shared control IP Telephone and IP softphone unregisters if the rejected registration attempt is forced.
IP User-UID
0
2017
IP FURQ-Records exhausted
Forced Unregistration Request. Unregister the LAN port if there are no records remaining.
IP User ID
0
2018
IP FURQ-Mtc: H323/Vphone
Forced Unregistration Request. Maintenance has unregistered an H.323 or Vphone station.
UID
0
2019
IP FURQ-Mtc: Remote Max
Forced Unregistration Request. Maintenance has unregistered a Remote Max station.
UID
0
2020
IP FURQ-Mtc:RemOfc TTI
Forced Unregistration Request. Terminal Translation Initiation (TTI) background maintenance task has requested the removal of Remote Office LAN TTI ports.
UID
0