Call Processing Denial Events (2021 - 2299)

Last Updated : Dec 12, 2023 |
Prolog information
Call Process denial events 2021 - 2299 are explained in the following table.
Call Process denial events (2021 - 2299)
EventType
Event Description, as it is displayed on the event log (keyword)
Explanation
Event Data 1
Event Data 2
2021
Cust Sel of DIDs inactive
Custom Selection of VIP Direct Inward Dialing numbers feature is not active.
UID
0
2022
Annc pres but not admin
Announcement present but not administered.
UID
0
2023
Annc pres none on board
Announcement present but no announcements administered for the board.
UID
0
2024
Cannot create entry
Registration rejected because unable to create an entry in the MTM complex table.
UID
IP address of the endpoint
2025
Unadministered option
Registration rejected because the option chosen by the endpoint in the RRQ for the emergency call does not match the option administered on the station form.
UID
IP address of the endpoint
2026
Xmobile OOS: block orig
Xmobile offhook request rejected because Xmobile station is taken out of service.
0
CID
2027
Annc not found on board
User attempted to play VAL Board announcement and the file was missing.
UID
0
2028
Annc file has bad format
User attempted to play VAL Board announcement and file had incorrect format.
UID
0
2029
IP GRJ-NSD has invld OID
Gatekeeper Request rejected because the Non Standard Data (NSD) from the registered application has an invalid object ID.
UID
IP address of the endpoint
2030
IP GRJ-Can't decode NSD
Gatekeeper Request rejected because of failure to decode Non Standard Data (NSD) element.
UID
IP address of the endpoint
2031
IP GRJ-Unexpected NSD msg
Gatekeeper Request rejected because of unexpected Non Standard Data (NSD) message from the registered application endpoint.
UID
IP address of the endpoint
2032
Force Unregistration Req
Force Unregistration Request. Instruct the RAS manager to cleanup a User ID which had just been registered prior to a system restart. This event is not logged, but only passed in the URQ.
UID
0
2033
IP FURQ-Demand Unregister
Force Unregistration Request. The command to force unregister endpoints is executed from the SAT.
UID
IP address
2034
Illegal TSC interaction
A QSIG Non Call Associated-Temporary Signaling Connection (NCA-TSC) tried to route out an AT&T TSC, or vice versa, and this interaction is not supported. This occurs when a bsr_poll call over an IP trunk tries to use a QSIG TSC but is sequenced out an AT&T TSC.
UID
0
or
CID
2035
NCA-TSC not available
Possible causes:
  • The terminated administered Temporary Signaling Connection (TSC) endpoint is disabled
  • The incoming Non Call Associated-Temporary Signaling Connection (NCA-TSC) call arrived at the wrong signaling group
  • The Maximum number of NCA-TSC is set to 0
UID
CID
2036 Communication Manager Release 3.1 and earlier
Incoming QSIG LWC failed
Failed doing a LWC on the incoming side of QSIG LWC MSI CS0FAC message.
Number of digits
UID
2036 Communication Manager Release 4.0 and later
Ext too long for QSIG LWC
Failed sending QSIG LWC TSC SETUP message because the calling extension was too long.
UID
UID
2037
QSIG LWC fail find voice
Getting the voice call record on the outgoing side of a QSIG LWC MSI SETUP message failed.
UID
CID
2038
QSIG LWC fail get cling
Getting the calling party number from the receiving end of the call failed.
UID
CID
2039
IP KA-No endpoint ID
Keep Alive Registration Request. Registration rejected because no endpoint identifier was provided.
0
IP address
2040
IP GRJ-No CLAN available
Gatekeeper Request rejected because resources unavailable for signaling connection.
UID
IP address
2041
IP RRJ-No DSP Resource
Registration Request rejected because no Digital Signal Processor (DSP) resources are available.
UID
IP address
2042
460.1 Neg failed in ARQ
Registration Request rejected because no Digital Signal Processor (DSP) resources are available.
UID
IP address
2043
Multipoint call to self
ARQ rejected because srcInfo and destinationInfo contents indicate the multipoint endpoint (VSX) is calling itself.
UID
IP address
2044-
2046
not assigned
2047
Reject-Unauthorized MG
Registration rejected because it was received from unauthorized gateway.
0
or
IP address
MG table index
2048
Reject-MGC not ready
Registration rejected because it is not ready for a gateway re-registration.
0
or
IP address
MG table index
2049
One-X Server Timeout
One-X server did not respond in timely manner.
CID
UID
2050
Path replacement operation denied
Path replacement operation denied because Pr_callid[] table/array is full.
UID
CID
2051
IP GRJ-RemOfc No Sig Grp
Remote Office invalid request (GRQ) No Sig Group available.
Near IP address
Far IP address
2052
IP RRJ-RemOfc No Sig Grp
Remote Office invalid registration request (RRQ) No Sig group available.
Near IP address
Far IP address
2054
Signaling CONN Congestion
UMSocket: SockWrite() Congestion on the Signaling Link due to PCD buffer exhaustion.
Port number of the near-end
Far-end IP address
2055
Reset MG - Pkt Send Err
Reset the gateway Signaling Link due to error in Sending packets.
Gateway ID
2056
No null caps SBS orig end
IncomingMsg. Null caps not received on originating end of Separation of Bearer and Signaling (SBS) trunk.
Trunk Group
UID
0
2057
No null caps SBS term end
IncomingMsg. Null caps not received on terminating end of Separation of Bearer and Signaling (SBS) trunk.
Trunk Group
UID
0
2058
Null caps on H323 trunk
IncomingMsg. Null caps received on terminating end of H.323 trunk.
Trunk Group
UID
0
2059
SecCode change disallowed
Change of security code through Feature Access Code not supported for IP.
UID
CID
2060
SA8508:Off
Emergency access call to the attendant using the 2nd access code is not permitted because the SA8508 green bit is off.
UID
CID
2061
Invalid Post msg dgt/tmo
Post message digit timeout.
UID
CID
2062
Post msg too many msg dgt
Post message too many digits.
UID
Ext digit count or
CID
2063
Post msg not stn user
Post message not station user.
UID
UID
or
CID
2064
IP RRJ-NSD encode failed
Registration rejected because of failure to encode Non-standard Data (NSD) message.
UID
IP address
2065
IP RRJ-Invalid vendor id
Registration rejected because Survivable Remote Server requesting registration has not sent a valid vendor ID.
0
IP address
2066
IP RRJ-LSP obj not init
Registration rejected because the Survivable Remote Server object has not been initialized.
0
IP address
2067
IP RRJ-NSD improper OID
Registration rejected because the Non-standard Data (NSD) sent by the Survivable Remote Server contains an invalid OID.
0
IP address
2068
IP RRJ-Cannot decode NSD
Registration rejected because of failure to decode Non-standard Data (NSD) message sent by the Survivable Remote Server.
0
IP address
2069
IP RRJ-Unxpctd NSD
Registration rejected because of receipt of an unexpected Non-standard Data (NSD) message from Survivable Remote Server.
0
IP address
2070
MG must send full reg msg
Gateway attempted registration with “warm start” condition, but the controller needs “cold start” data.
Far IP Address of Gateway
MG table index
2071
Serial Number incorrect
Gateway attempted to register with a different serial number.
MG table index
Pointer offset
2072
Conf/Transfer 2 Meet-me
Conference or transfer to Meet-me conference call.
CID
CID
2073
Permission denied (or)
Download permission deny
User attempted to download firmware to a station. User does not have console permission.
UID
CID
2074
Rec fail: annc is playing
Attempt to record a VAL announcement while that announcement is playing on a VAL board.
GID
0
2075
Var-in-Vec COS restricted
User does not have console permissions
UID
CID
2076
IP RRJ-Call Mismatch
IP Registration Rejection (RRJ) because of no call present on the switch side, but there is a call present on the endpoint.
UID
IP address
2077
IP FURQ-CallTimer Expired
Force Unregistration Request. Unregister endpoint whose call preservation timer (H323 link loss delay timer) expires.
UID
IP address
2078
Extend Call Button Denial
OPTIM Extend Call via extend call button press was denied.
Station where the button was pushed
Reason the call was denied:
0 - denied because the call already has 6 ports on it
1 - denied because the station is at the OPTIM call limit
2 - denied because the application has no termination mapping
3 - denied because call failed to extend (check application RTU)
2079
IP RRJ-Invld sta state
Registration rejected because set in wrong state (for example on call, Out of Service (OOS), Administered Without Hardware (AWOH), Terminal Translation Initiation (TTI), shared-control endpoints attempt to register to different LSPs).
UID
IP address
2080
IP FURQ-User dialed TSA
IP Softphone in shared control configuration with DCP is forced unregistered because user dialed TSA.
UID
0
2081
IP FURQ-Invld sta state
IP Softphone in shared control configuration with DCP is forced unregistered because softphone switched to invalid state.
UID
Far-end IP address
2082
Exceeded TLS conn limit
A TLS socket was rejected because of the constraint on the maximum number of TLS peers.
Near-end IP address
Far-end IP address
2083
TLS: No cert returned
A peer certificate was rejected by common name checking.
Far-end IP address
Near-end IP address
2084
TLS: Handshake Failure
Handshake failed, for example, due to no common cipher suite.
Far-end IP address
Near-end IP address
2085
TLS: Certificate expired
An expired certificate was returned and rejected.
Far-end IP address
Near-end IP address
2086
SBS bearer Auth not supp
If authorization code is required on outgoing Separation of Bearer and Signaling (SBS) bearer call, this is not supported. The call is dropped with intercept treatment to the originator.
UID
CID
2087
IP RRJ-Shrd Ctrl OutofSrv
Used to inform softphone trying to register in shared control with an out-of-service DCP endpoint to try registration with Survivable Remote Server.
UID
IP address
2088
TLS: No Authorization
CMD_ACCEPT: SSL/TLS verify failure.
Far-end IP address
Near-end IP address
2089
TLS: Bad Record MAC
Bad Record Max. For example, an attacker does not have the correct private key, which can go undetected until the MAC of the exchange is checked.
Far-end IP address
Near-end IP address
2091
Conf/xfer Audix rec
AUDIX one-step recording while conf.
UID
CID
2092
Post msg invalid SSC
Post message invalid Station Security Code (SSC).
UID
CID
2093
Can't start announcement
Cannot start announcement.
Media Gateway Number
Context ID
2094
TCP/IP sig socket failure
Unable to establish a socket on an IP trunk. The remote end is administered incorrectly.
IP address of the far end to which the call failed
Port number of the far end
2095
Rmt Div-fwding ext local
QSIG Remote Diversion activation for local extension not allowed.
UID
CID
2096
Rmt Div/EMU-SSC too long
QSIG Remote Diversion Station Security Code (SSC) contains too many digits.
UID
CID
2097
Rmt Div-non QSIG trunk
QSIG Remote Diversion is not allowed over a non-QSIG trunk.
UID
CID
2098
Rmt Div-act ext not stn
QSIG Remote Diversion activation only allowed from station user.
UID
CID
2099
Rmt Div-act/deact failed
QSIG Remote Diversion activation/deactivation failed.
UID
CID
2100
Rmt Div-QSIG VALU disable
QSIG Remote Diversion is not allowed over a QSIG trunk with QSIG VALU disabled.
UID
CID
2101
Feat. requires only dgts
A feature was activated via a request URI. The part of the request URI string that should contain all digits contained characters other than digits.
Extra characters in Request-URI, which are not digits.
Extra characters in Request-URI, which are not digits.
2102
SIP Estab Timer expiry
SIP call establishment timer expired prior to 200 OK (incoming or outgoing call). Timer length is administered on SIP sig-group forms.
Current signaling signaling
Current B-Channel UID (UID Cur_buid)
2103
Cannot ring add-in party
Attempt to add a party to a call failed at the termination stage.
UID of the party that was attempting to terminate
Cause value/feedback indicating the reason.
2104
Cannot add party to call
Attempt to add a party to a call failed at or after answer.
UID of the party that was added in
Reason code:
  1. Internal failure (look for proc_err around same time)
  2. Internal failure (look for proc_err around same time)
  3. Conflict (ie adding announcement to call with tone or announcement)
  4. Already have six connected/held parties on the call
  5. Unable to combine voice streams
  6. Internal failure (look for proc_err around same time)
  7. Internal failure (look for proc_err around same time)
2105
SCCAN handover denied
Seamless Converged Communications Across Networks (SCCAN) attempt to handover failed.
UID of the station involved in handover
reason for failure:
0: No call found to handover to
1: There is already a call in the wireless domain
2: There are multiple candidate calls to handover to
3: Handover from call not found
4: Handover to call not found
5: Handover aborted
6: Call is at conference limit
2106
SCCAN announcement denied
Seamless Converged Communications Across Networks (SCCAN) attempt to handover failed.
UID of the station involved in handover
Reason for failure:
0: Announcement not administered on system-parameters sccan form
1+ - Feedback type
2107
SCCAN call out blocked
OPTIM Seamless Converged Communications Across Networks (SCCAN) termination was denied
UID of the station involved
reason for denial:
1: WLAN call limit exceeded
2: No termination mapping
3: Cellular call limit exceeded
4: No termination mapping or call NOT allowed or disabled. Disabled is the most likely cause (user controlled)
5: Call on bridged appearance and termination disallowed.
2108
SCCAN retransmit denied
There are problems with Seamless Converged Communications Across Networks (SCCAN) notify retransmission response.
UID of the station involved
reason for denial:
1:Cannot get Event header from request
2: Cannot get time to wait for retransmission
3: Unknown event type
4: Internal failure (look for proc_err around same time)
5: OPTIM application not SCCAN
6: Station not administered with OPTIM
2109
IP RRJ-Unknown unnamed
Registration rejected because an unnamed endpoint did not have the terminal present bit set, or because it did not supply Lucent vendor information.
0
IP address
of the endpoint.
2110
Release btn push ignored
Agent pushed IM_ACD_REL button simultaneously with call termination.
UID of agent pushing IM_ACD_REL button
0
2111
MAX VuStats displays actv
Max number of simultaneous VuStats displays permitted are in use.
UID of agent pushing VuStats button
VuStats display format number
2112
IP LRJ-No Route to dest
Send Location Request reject message because we cannot route to the destination.
UID
Far-end IP address
2113
Invalid NSF for CA-TSC Rq
Invalid NSF for CA-Temporary Signaling Connection (TSC) request.
NSF Information
UID
2114
No AAR/ARS acc from DID
AAR/ARS not accessible from Direct Inward Dial/Direct Inward-Outward Dial (DID/DIOD) trunk.
Originating
UID
Transfer operation value or
UID
UID
2115
Transfer denied - SA8759
Special Application block of call-transfer. Drop if second call-leg is not answered.
Originating
UID
Transfer operation value or
UID
2116
460.1 Neg failed in GRQ
460.1 feature not supported.
UID
Network Call Redirection operation value
2116
Conf/drop denied - SA8759
SA8759 block of call-conference/drop if second call leg is not answered.
UID
Network Call Redirection operation value
2117
TSC attempt denied
TSC administration is incorrect on the system-parameters customer-options screen and the Route Pattern screen.
TSC Úpplication
Cause value
2118
ACD agent tot exceeds max
Max number of ACD agents already logged-in.
UID
Logged-in ACD agent count
2119
Memb per skill exceeds mx
Max number of agents already logged-in to skill.
Agent UID
Skill number
2120
Advocate agents exceed mx
Max number of Business Advocate agents already logged-in.
Agent UID
Logged-in Business Advocate Agent count
2121
Oth agt using this logid
Some other agent already using this loginID.
Agent UID
Split number
2122
This agt using oth logid
This agent already using some other loginID.
Agent UID
Split number
2123
BCMS logid val failed
BCMS (Basic Call Management System) Login ID validation failed.
Agent UID
Split number
2124
Agent tot exceeds sys max
Agent total exceeds system limit.
Agent UID
Agent total
2125
Over CMS agent login cap
Maxed-out CMS capacity.
Agent UID
Skill number
2126
Over CMS agent login cap
Maxed out CMS capacity.
Agent UID
Skill number
2127
Over BCMS agent login cap
Maxed out BCMS (Basic Call Management System) capacity.
Agent UID
BCMS agent total
2128
No far-end IGAR/DPT ext
Missing far-end IGAR LDN (Inter-Gateway Alternate Routing).
Network region
Internal Dial Plan Manager
return code or call-id
2129
No near-end IGAR trunks
No idle trunks in either network region (IGAR request).
Max trunk
Call ID
2130
IP RRJ-TTI reg not in map
Deny TTI registration - IP endpoint not in ip-network-map.
IP address
TTI state
2131
IP RRJ-TTI reg shared ctl
Deny TTI registration - IP endpoint requesting shared control.
IP address
TTI state
2132
IP RRJ-TTI incapable
Deny TTI registration - IP endpoint not TTI capable.
IP address
TTI state
2133
IP RRJ-Unnamed disabled
Deny TTI registration - Unnamed registration feature is disabled.
IP address
TTI state
2134
RAS message failed Annex H
Incoming RAS message failed Annex H authentication and was ignored.
UID
IP address
2135
Q931 message failed Annex H
Incoming Q931 message failed Annex H authentication and was ignored
UID
and Auth Location
Auth Token
2136
H.245 Port alloc failure
Unable to allocate H.245 pooled port. A dynamic port can be tried, but the connection attempt will likely be blocked by firewall.
Port number
0
2137
H.245 VideoFastUpd throt
Throttled excessive H245 VideoFastUpdate message.
Call ID
Throttle count
2138
H.245 ConfInd Join throt
Throttled excessive H245 ConferenceIndication EmterminalJoinedConference message.
Call ID
Throttle count
2139
H245 Timeout Call Dropped
H245 connection timed out and call was dropped.
Signaling Entity Time and Timeout Message Type
Current State and Previous State
2140
IP RRJ-TTI reg eConsole
Deny TTI registration - request from IP eConsole.
0
IP address
2141
IP RRJ-RO addr no admin
Deny Terminal Translation Initiation (TTI) registration - Remote Office address is not administered.
IP address
TTI state
2142
460.1 Neg failed in GRQ
460.1 feature is not supported.
UID
IP address
2143
BRJ Rcvd-Not Bound
Received a BRJ message, EmBRJ_notBound_chosen.
UID
Rejection reason choice
2144
BRJ Rcvd-Inv Conf Id
Received a BRJ message, EmBRJ_invalidConferenceID_chosen.
UID
Rejection reason choice
2145
BRJ Rcvd-Inv Permission
Received a BRJ message, EmBRJ_invalidPermission_chosen.
UID
Rejection reason choice
2146
BRJ Rcvd-Insuff Rsrc
Received a BRJ message, EmBRJ_insufficientResources_chosen.
UID
Rejection reason choice
2147
BRJ Rcvd-Inv Revision
Received a BRJ message, EmBRJ_invalidRevision_chosen.
UID
Rejection reason choice
2148
BRJ Rcvd-Security Denial
Received a BRJ message, EmBRJ_securityDenial_chosen.
UID
Rejection reason choice
2149
BRJ Rcvd-Security Error
Received a BRJ message, EmBRJ_securityError_chosen.
UID
Rejection reason choice
2150
BRJ Rcvd-Unknown Reason
Received a BRJ message, EmBRJ_undefinedReason_chosen.
UID
Rejection reason choice
2151
IP FURQ shrd ctrl sftphn
Busyout of a shared control softphone forces unregistration of the softphone, leaves base phone in service.
UID
Null
2152
Conf/xfer denied-SA8652
SA8652: Denial for NH Consult call conference/transfer.
Originating UID
Call ID
2153
Call merge denied-SA8652
SA8652: Denial for NH Consult call merge.
Controller UID
Call ID
2154
NHCnsl Orig denied-SA8652
DS8652: Denial for NH Consult origination.
Originating UID
Call ID
2155
Call hold denied-SA8652
SA8652: Denial for NH Consult call hold.
UID : holding station
Call ID
2156
Call Pickup denied-SA8652
SA8652: Denial for NH Consult call pickup.
Originating UID
Call ID
2157
NHCnsl Brdg denied-SA8652
SA8652: Denial for bridging on NH Consult call.
UID
Call ID
2158
Call Park denied-SA8652
SA8652: Denial for parking a NH Consult call.
UID
Call ID
2159
NHConf orig denied-SA8652
SA8652: Denial for originating NH conference call when a consult call is active.
UID
Call ID
2160
Agent accept login error
Non-EAS ACD split agent accept login failed.
Agent UID
CID
2161
EMU:dny act for local ext
Enterprise Mobility User (EMU) activation not allowed for local extension.
UID
Call ID
2162
EMU:non-QSIG trunk
Enterprise Mobility User (EMU) over non-QSIG trunk not allowed.
UID
Call ID
2163
EMU:vst login not allowed
Enterprise Mobility User (EMU) login not allowed based on station administration.
Originating UID
Call ID
2164
CC:Ringout Call Failure
QSIG-CC: Ringout call failure.
CID or UID of QSIG TSC call
  • Failure cause value - 1013 (failureToMatch)
  • 1008 (unspecified)
  • 0
  • 1012 (remoteUserBusyAgain)
2165
CC:Comparison Failed
QSIG-CC Orig cancel: Components did not match.
Originating UID
Terminating UID
2166
Button lbl mem exhausted
There is no more customized label space.
UID
Call ID
2167
EMU:CTMI term to non-SSB
CtmiInform SETUP is terminating to a non-SSB trunk (Enterprise Mobility User (EMU)).
UID
Call ID
2168
EMU:Map/vst uid mismatch
Mapped User ID does not match the visitor User ID, the Enterprise Mobility User (EMU).
UID
UID
2169
IP GRJ-No PE in region
Gatekeeper Request is rejected because no resources are available on this telephone’s region.
UID
IP address
2170
CC:Ringout not Routed
QSIG CC: Ringout cannot route.
Originating UID
Cause value
2171
CC:Queueing Failed
QSIG-CC: Queueing failed.
Originating UID
Internal return code
2172
CC:Orig comp ck failed
QSIG-CC Exec Possible: Components did not match.
Originating UID
Terminating UID
2173
CC:Term comp ck failed
QSIG-CC Term Cancel: Components did not match.
Originating UID
Terminating UID
2174
EMU:Unsup clg pty nbr fmt
Unsupported calling party numbering format for Enterprise Mobility User (EMU).
Numbering format information
Trunk group UID
2175
reregister Servermismatch
Module ID mismatch, re-registration required.
Endpoint UID
IP address
2176
SigConn fail to establish
Tried three times to bring up TCP socket and failed each time. Do not try again.
UID
IP address
2177
Invalid XFR to VM attempt
Deny transfer into voice mail because either:
  • QSIG transfer to QSIG voice mail is not allowed
  • an attempt was made to interwork QSIG and SIP for transferring into voice mail
Originating UID
Call ID
2178
EMU:User dialed unsup FAC
Enterprise Mobility User (EMU) user dialed an unsupported Feature Access Code (FAC).
Originating UID
Call ID
2179
EMU:Non-emrg call denial
HEMU user placed non-emergency call (Enterprise Mobility User (EMU)).
Originating UID
Call ID
2180
EMU:Reg-invld SSC dialed
Invalid security coded was dialed during registration (Enterprise Mobility User (EMU)).
UID
0
2181
EMU:PSA not allowed
PSA not allowed on home station (Enterprise Mobility User (EMU)).
UID
0
2182
EMU:DeReg-inv SSC dialed
Invalid security code dialed during deregistration (Enterprise Mobility User (EMU)).
UID
0
2183
EMU:Del-invld SSC dialed
Invalid security code dialed during deregistration (Enterprise Mobility User (EMU)).
UID
0
2184
EMU:Usr not fnd far end
User not found in database on far end (Enterprise Mobility User (EMU)).
UID
  • Error number 20 - indicate user not available
  • Error number 24 - User not subscribed
2185
EMU:Delete failed far end
The delete operation failed (Enterprise Mobility User (EMU)).
UID
Error number 30 - indicating timeout has occurred while waiting for response.
2186
EMU:Reg failed far end
The registration operation failed (Enterprise Mobility User (EMU)).
UID
Error number
2187
EMU:DeReg failed far end
The Deregistration operation failed (Enterprise Mobility User (EMU)).
UID
Error number
2188
EMU:IPReg block for VEMU
IP Registration is not allowed when there is an active Enterprise Mobility User (EMU).
UID
IP address
2191
EMU:Forced deregistration
Forced deregistration of Enterprise Mobility User (EMU).
UID
0
2192
EMU:Btn mismatch far end
Button Mismatch (Enterprise Mobility User (EMU)).
UID
Error number 9 - indicating unspecified error.
2193
EMU:PSig oper timeout
Partner Signaling operation timed out (Enterprise Mobility User (EMU)).
UID
Error number
2194
EMU:Reg oper timeout
Registration operation timed out (Enterprise Mobility User (EMU)).
UID
Error number 30 - indicating time-out has occurred while waiting for response.
2195
EMU:DeReg oper timeout
Deregistration operation timed out (Enterprise Mobility User (EMU)).
UID
Error number 30 - indicating time-out has occurred while waiting for response.
2196
EMU:Delete oper timeout
Delete operation timed out (Enterprise Mobility User (EMU)).
UID
Error number 30 - indicating time-out has occurred while waiting for response.
2197
Unsupported Remove VM typ
Deny transfer into voice mail because the voice mail hunt group is not a supported type (must be SIP, QSIG, or AUDIX).
UID
Hunt group type
2198
Mod_ID mismatch in setup
There is a mismatch in Module ID setup.
Module Id
IP address
2199
call mismatch in setup
Call mismatch in setup.
Call status
IP address
2200
No TSC’s left in system
No free Temporary Signaling Connection (TSC) user record available.
BRI signaling grp index
UID
2201
No TSC’s for this D-chan
No free Temporary Signaling Connection (TSC) is available
BRI signaling group index
UID
2202
EMU:invalid act/deact ext
EMU activation/deactivation is allowed only from the station user
Originating UID
Call ID
2203
Deny DND: E911CF is active
Deny DND if E911 call forward is active
Originating UID
Call ID
2204
IPFURQ-reg expired-nosock
Force unregister the link bounce telephone if its link loss delay timer expired and it is not on the call
UID
Call ID
2205
Forced Disconnect SA8847
SA8847 - forced disconnect of diverted predictive calls
Originating UID
Call ID
2206
Wrong Group Page set type
Wrong set type for group page.
UID
0
2207
Invalid digits are collected.
Digit
Call ID
2208
Extension not part of any pickup group.
2209
Msg’ing Hunt Grp Xln Bad
An fp-mwi, qsig-mwi, or sip-adjunct messaging hunt group does not route over the correct trunking facility.
Originating UID
Hunt group UID
2210
QSIG PR:No simple UID
Path replacement error 1005. No simple UID.
UID
UID
2211
QSIG PR:Unrecog Call ID
Denial for path replacement. Unrecognized call identity.
CID
UID
2212
QSIG PR:Busy Verify Call
Denial for path replacement on busy verify calls.
Endpoint UID
Trunk group UID
2213
QSIG PR:Malicious Call
Denial for path replacement if malicious call trace is active.
Endpoint UID
Trunk group UID
2214
QSIG PR:Not Voice Data
Denial for path replacement low bearer capability of channel.
UID
Bearer capability
2215
QSIG PR:Preind/priv Call
Denial for path replacement for data preindication call or data privacy call.
UID
Trunk group UID
2216
QSIG PR:Measured Call
Denial for path replacement for measured calls.
UID
Trunk group UID
2217
QSIG PR:No Propose
Denial for path replacement propose request not active.
0
UID
2218
QSIG PR:No Old Callr
Denial for path replacement when there is no call record of the old leg.
UID
0
2219
QSIG PR:Merge Failure
Denial for path replacement merge failure.
UID
Internal return code
2220
QSIG PR:No IE in Setup
Denial for path replacement setup error.
Call ID
UID
2221
QSIG PR:Mrg Fail Old Trk
Denial for path replacement merge failure of old trunk.
UID
Internal return code
2222
QSIG PR:Mrg Fail New Trk
Denial for path replacement merge failure of new trunk.
UID
Internal return code
2223
QSIG PR:Transfer Active
Denial for path replacement when call is not active.
Transit state
call state
2224
QSIG PR:Outward Cor Res
Denial for path replacement outward restriction.
UID
Trunk group UID
2225
QSIG PR:Incoming Cor Res
Denial for path replacement incoming restriction.
UID
Trunk group UID
2226
QSIG PR:No Facilities
Denial for path replacement due to no facilities available.
Originating UID
0
2227
QSIG PR:SS Opt Not Match
Denial for path replacement.
Old CID
Old trunk group UID
2228
QSIG PR:More Party Count
Denial for path replacement.
UID
party count
2229
QSIG PR:Same Trunk Group
Denial for path replacement.
UID
Old trunk group UID
2230
QSIG PR:Setup Reject
Denial for path replacement setup rejection.
Reject indication
UID
2231
QSIG PR:Deny Path Retain
Denial for path replacement.
B-channel user
Invoke ID
2232
QSIG PR:No Old Leg
Denial for path retention for no old leg of the call.
UID
CID
2233
QSIG RR:Call Fwd Limit
Denial for rerouting for crossing call forwarding call redirections limit.
UID
Diversion count
2234
QSIG RR:Cfnr Div Leg Fail
Denial for path rerouting for cfnr DivertedLegFailed for diversion.
UID
UID
2235
QSIG RR:Reroute Ret Err
Denial for rerouting return error.
UID
UID
2237
CTI phys ext not sta usr
SA8797: CTI agent physical extension not station user.
UID
Call ID
2238
CTI not dom-ctl/logged in
SA8797: CTI agent not dom-ctrl logged-in agent.
UID
Call ID
2239
UUI retrieval failed
SA8797: UUI retrieval failed CTI physical extension.
UID
Call ID
2240
UUI len over max ext siz
SA8797: UUI data length larger than maximum extension.
UID
Dialed extension length
2241
Could not get modem UID
SA8797: Could not retrieve modem extension UID.
UID
Call ID
2242
Modem ext not sta user
SA8797: Modem physical extension not station user.
UID
Modem UID
2243
Modem not ana/agt/on ACD
SA8797: modem not analog logged-in agent with ACD call.
UID
Modem UID
2244
Could not get ACDcall CID
SA8797: Could not retrieve CID of ACD call
UID
Modem UID
2245
ACD call not CMD meas skl
SA8797: ACD call is not for a CMS measured skill.
UID
Modem skill
2246
Could not get agent2 UID
SA8797: Could not convert replacement agent extension to UID.
UID
Login UID
2247
Agent2 logid not sta user
SA8797: replacement agent login ID not station user.
UID
Login UID
2248
Agent2 already logged-in
SA8797: Replacement agent login ID already logged-in.
UID
Login UID
2249
Could not get CTI lag ext
SA8797: Could not retrieve CTI agent login ID extension.
Logical agent UID
Modem UID
2250
Could not get CTI DAC skl
SA8797: Could not retrieve DAC skill for CTI agent.
UID
Call ID
2251
Could not get agt2 DAC skl
SA8797: Could not retrieve DAC skill for replacement agent.
Modem UID
Split UID
2252
Could not get update ACD data
SA8797: Error in restoring ACD data to replacement agent.
Modem UID
Modem CID
2253
ACD UID not in call rec
SA8797: Could not find ACD call UID in call record.
Modem UID
Internal software group manager query data
2254
Could not get ACDcall rec
SA8797: Could not find call record for ACD call.
Modem CID
CID
2255
SA8797 not enabled
SA8797 feature Green Bit not enabled.
Originating UID
CID
2256
CTI not dom-ctl/logged-in
SA8797: CTI agent not dom-ctrl logged-in agent.
Originating UID
CID
2257
Invalid agent2 logid ext
SA8797: Invalid agent2 login ID extension.
Originating UID
Internal message type
2258
ECF: COS value reject
Enhanced call forwarding: the current Class of Service (COS) definition does not allow enhanced call forwarding.
Originating UID
CID
2259
ECF: ATD CFWD active
Enhanced call forwarding: classic call forwarding all (CFWD) is active for this station, that received a ENHCF activation via console permission.
Originating UID
CID
2260
ECF: ATD CFBDA active
Enhanced call forwarding: classic call forwarding busy & don’t answer (CFBDA) is active for this station, which received a ENHCF activation via console permission.
Originating UID
CID
2261
ECF: CFWD active
Enhanced call forwarding: classic Call forwarding all (CFWD) is active.
UID
Call ID or internal software failure error number
2262
ECF: CFBDA active
Enhanced call forwarding: classic call forwarding busy & don’t answer (CFBDA) is active.
UID
Call ID or internal software failure error number
2263
ECF: Attd fwd own calls
Enhanced call forwarding: Attendant is not allowed to forward its own calls.
Originating UID
Call ID
2264
Cannot override logout
Logout-ovr denied, the agent is not in the logout tables.
UID
0
2265
DPT not enab on both NRs
DPT not enabled for both network regions.
Source NR
Destination NR
2266
Answer back failed
Parked call failed to answer back even after second attempt.
Called UID
0
2267
H.248 transaction timeout
H.248 transaction timer expired, gateway did not send a reply in the allotted time. See error logs for terms affected.
GW index
Transaction ID
2268
ECF: Number invalid
Enhanced call forwarding: Invalid number entered in case of extension or call forward destination.
UID
Call ID or internal software failure error number
2269
ECF: COS via btn reject
Enhanced call forwarding: The current Class of Service (COS) definition does not allow enhanced call forwarding via feature button.
Originating UID
Call ID
2270
ECF: Default denial
Enhanced call forwarding: Default denial.
Originating UID
Call ID
2271
ECF: Invalid station
Enhanced call forwarding: Activation, deactivation or status is requested by an invalid station type or remote user.
Originating UID
0
2272
No Disc. Supervision Tmo.
Call is dropping due to the timeout of 2 hour no-disconnect supervision timer. IP Trunk LInk Bounce.
Current B-Channel UID (UID Cur_buid)
Call ID
2273
No Disc. Sup. -Invalid Msg
Call is dropping due to an invalid stim/msg on a call in no disconnect supervision processing. IP Trunk Link Bounce.
Current B-Channel UID (UID Cur_buid)
Message type
2274
Team Pickup of selfs call
Station calls another station in the same pickup group, puts the call on hold and dials FAC for pickup. Disallow pickup of self-initiated call.
Originating UID
Call ID
2276
Flow ctrl out of memory
Out of memory for UMFlowControl for buffering.
Internal software queued message content length
Internal software user manager bytes used for message flow control.
2277
ECF: Button ext invalid
Enhanced call forwarding. Feature button extension cannot be mapped to a valid user ID.
Originating UID
Call ID
2278
ECF: EAS login phys ext
Enhanced call forwarding. Logged-in EAS agent’s physical extension is unavailable for any call forwarding.
Originating UID
Call ID
2279
Drop: Call Sate Mismatch
Call state mismatch, drop the call.
Call reference
Call state
2280
Drop: CRV audit timeout
CRV audit timeout, drop the call.
Current B-Channel UID (UID Cur_buid)
Call reference
2281
ECF: Station no display
Enhanced call forwarding. Display of status of ENHCF is requested on a station that is not equipped with a display.
Originating UID
Call ID
2282
ECF: ATD station no displ
Enhanced call forwarding. Extension for display of status of ENHCF is questioned on a station that is not equipped with a display.
Originating UID
Call ID
2283
Drop:lk loss tmr expired
Link Loss Delay Timer expired. Drop the call.
Current UID
Call ID
2284
ECF: Remote cfwd EAS
Enhanced call forwarding. Disallow any remote call forwarding of an EAS loginID extension.
Originating UID
Call ID
2285
DPT src/dst NRs are same
Deny DPT request. Source and destination network regions are the same.
Source NR
Destination NR
2286
INVITE From:domain Inval.
Domain in the INVITE’s From header is invalid. Block for potential toll fraud.
Near-end IP address
Far-end IP address
2287
Invalid pub-unk numbering
The public-unknown-numbering form has not been populated.
Terminating UID
Internal return code
2288
Deny observing observer
Cannot observe because this is already an observer.
Originating UID
Call ID
2289
IP RRJ MAC denied-SA8944
SA8944: Registration rejected because extension is already registered based upon same MAC Address (i.e., bound to a port).
First two nybles of MAC address.
Last four nybles of MAC address.
2290
MAC Address blank-SA8944
SA8944: No MAC address was provided by the registering station. Must be treated as a non-SA8944 registration and the IP addresses instead must be used.
UID
IP address of the registering endpoint.
2291
Rem off-net covpt is busy
For non-QSIG or non DCS coverage, the offnet coverage point is busy and there is no coverage point to terminate the call.
Originating UID
Call ID
2292
Unable to Connect
C-LAN sent CONNECT request to remote end, but didn’t receive any response within the timeout interval.
Far-end IP address
Far end port
2293
Out Trk COR timer expire
Outgoing Trunk Disconnect Timer (minutes) expired and disconnected the trunk. cor form, page 2.
UID
Call ID
2294
SA8702 disallow UCID copy since CCR is configured
SA8702 does not allow UCID copy, since CCR is configured.
Originating UID
Call ID
2295
RAI for unregistered user
RAI EndpointIdentifier had a UID but no H.323 user was found for it.
User UID
IP address
2296
No agent ID in login FNU
EAS agent login FNU received without agent ID
Originating UID
Call ID
2297
SIP endpoint refused video
The SIP endpoint rejected the video media in response to the re-Invite message.
Incoming logical channel number
UID
2298
H.323 endpoint refused video
The H.323 endpoint did not accept the video OLC sent, possibly because its receive and transmit capabilities are non-symmetrical.
Incoming logical channel number
RTP IP Address
2299
Bad BRI TSC SS Protocol
There is not a suitable Supplementary Service Protocol administered for termination of BRI TSC connection.
UID
UID