The following table lists port assignments used for communication between contact center components, such as an administrator computer and the Routing Core Server, and the Configuration Server. For more information about the Avaya Contact Center – Extended Capacity port allocation, go to the Avaya Support website at https://support.avaya.com/.
Source |
Destination |
Protocol |
Description |
Component |
Port |
Component |
Port |
Administrator PC |
Ephemeral |
Configuration Server |
22 |
TCP/SSH |
Used for remote access through SSH |
Configuration Server |
Ephemeral |
Configuration Server and Routing Core Server |
22 |
TCP/SSH |
Used for remote access through SSH |
Configuration Server |
Ephemeral |
Network time server |
123 |
UDP/NTP |
Used for clock time synchronization |
Administrator PC |
Ephemeral |
Configuration Server |
443, 8443 |
TCP/HTTP, TLS/HTTPS/REST/JSON |
Used for administrator access to the Configuration Server web portal |
Administrator PC |
Ephemeral |
Configuration Server |
8200 |
TCP/HTTPS |
Used for administrator access to the Contact Center Administration application on the Configuration Server web portal |
Administrator PC |
Ephemeral |
Configuration Server |
8201 |
TCP/HTTPS/REST/JSON |
Used for administrator access to the Configuration Server web portal authorization page and the App Launcher |
Administrator PC |
Ephemeral |
Configuration Server |
8202 |
TCP/HTTPS/REST/JSON |
Used for administrator access to the System Administration application on the Configuration Server web portal |
Administrator PC |
Ephemeral |
Configuration Server |
8203 |
TCP/HTTPS/REST/JSON |
Used for administrator access to the Online Help application on the Configuration Server web portal |
Administrator PC |
Ephemeral |
Configuration Server |
8204 |
TCP/HTTPS/REST/JSON |
Used for administrator access to the Security App application on the Configuration Server web portal |
Administrator PC |
Ephemeral |
Configuration Server |
5901, 6901 |
TCP, HTTPS |
Used for administrator access to the noVNC remote desktop. |
