Managing EASG access

Last Updated : Mar 24, 2022 |

About this task

Manage Avaya personnel access to your contact center through EASG. With EASG enabled, Avaya Services can provide ongoing support and perform management and solution optimization procedures.

Procedure

  1. Do one of the following:
    • Open the console on the active Configuration Server.

    • Use the SSH client to log in to the active Configuration Server.

  2. Run one of the following commands:
    • sudo EASGManage -f --enableEASG: To enable EASG access.

    • sudo EASGManage -f --disableEASG: To disable EASG access.