The following table lists port assignments used for communication between contact center components, such as the Configuration Server and AE Services, and the Routing Core Server. For more information about the Avaya Contact Center – Extended Capacity port allocation, go to the Avaya Support website at https://support.avaya.com/.
Source |
Destination |
Protocol |
Description |
Component |
Port |
Component |
Port |
Configuration Server |
Ephemeral |
Routing Core Server |
22 |
TCP/SSH, SCP, SFTP |
Used for remote access through SSH |
Endpoint |
Ephemeral |
Routing Core Server |
80 |
TCP/HTTP |
Used for access to endpoint settings file, firmware, and recorded agent greetings |
Routing Core Server |
Ephemeral |
Network rime server |
123 |
UDP/NTP |
Used for clock time synchronization |
Call Management System |
Ephemeral |
Routing Core Server |
5001 |
TCP/SPI |
Used for the connection to Call Management System |
Endpoint, Session Border Controller |
Ephemeral |
Routing Core Server |
5060 |
TCP/SIP, UDP/SIP |
Used for SIP signaling |
AE Services |
Ephemeral |
Routing Core Server |
8765 |
TLS/AEP |
Used for the connection to AE Services over ASAI protocol |
