Product names

Last Updated : Oct 30, 2026 |

Avaya Products

New Avaya Product
1100 Series Deskphones
1200 Series Deskphones
1403 Deskphone
1603 Deskphone
1603 IP Deskphone
1608 IP Deskphone
1616 IP Deskphone
9404 Deskphone
9408 Deskphone
9508 Deskphone
Avaya 9600 Series IP Deskphones
AACC
AADS
ACA
ACC Controls
ACM
Administration
Admin Portal
AE Services
AES
Agent Desktop
AGC Feature Manager
Agile Communication Environment™
AIPS
AMS
ANAV
ANAV VCA
Appliance Virtualization Platform
Application Enablement Services
Application Enablement Services
Application Server
Application Server 5300
AS 5300
AUDIX
Audix
Audix®
Avaya
Avaya™
Avaya 9400 Series Deskphones
Avaya 9404/9408 Deskphone
Avaya 9404 Deskphone
Avaya 9408 Deskphone
Avaya 9508 Deskphone
Avaya 9601 IP Deskphone
Avaya 9608 IP Deskphone
Avaya 9608G IP Deskphone
Avaya 9611G IP Deskphone
Avaya 9621G IP Deskphone
Avaya 9641G IP Deskphone
Avaya 9641GS IP Deskphone
Avaya A175 Desktop Video Device with the Avaya Flare® Experience
Avaya A175 Desktop Video Device
Avaya ACE™
Avaya ACE
Avaya Agent for Desktop
Avaya Agile Communication Environment™
Avaya Contact Center Artificial Intelligence
Avaya CCAI
Avaya Analytics™
Avaya Analytics™ for Collectors
Avaya Analytics™ for Elite
Avaya Analytics™ for Oceana®
Avaya Analytics Service
Analytics Service
Avaya ANAV
Avaya and Business Partner Hosted IP Office
Avaya Aura®
Avaya Aura® Admin Portal
Avaya Aura® Appliance Virtualization Platform
Avaya Aura® Application Enablement Services
Avaya Aura® Application Server 5300
Avaya Aura® AS 5300 UC Client
Avaya Aura® AS 5300 Office Client
Avaya Aura® AVP Utilities
Avaya Aura® Branch Session Manager
Avaya Aura® Call Center Elite Multichannel
Avaya Aura® CM
Avaya Aura® Communication Manager
Avaya Aura® Communication Manager Branch
Avaya Aura® Conferencing
Avaya Aura® Conferencing Standard Edition
Avaya Aura® Contact Center
Avaya Aura® Device Services
Avaya Aura® EP
Avaya Aura® Essential Edition
Avaya Aura® Essential Edition
Avaya Experience Portal
Avaya Aura® Media Server
Avaya Aura® Media Server (MS)
Avaya Aura® MS
Avaya Aura® Messaging
Avaya Aura® Offsite Agent
Avaya Aura® Performance Center
Avaya Aura® Presence Services
Avaya Aura® Private Cloud
Avaya Aura® Selfcare Portal
Avaya Aura® Session Border Controller
Avaya Aura® Session Manager
Avaya Aura® Solution for Midsize Enterprise
Avaya Aura® System Admin Portal
Avaya Aura® System Manager
Avaya Aura® System Platform
Avaya Aura® Utility Services
Avaya Aura® Virtualized Appliance
Avaya Aura® Virtualized Environment
Avaya Cloud Office Hybrid
Avaya Aura® X for Zoom Workplace
Avaya Experience Platform™ (Public Cloud Workforce Engagement)
Avaya Automated Chat
Avaya B179
Avaya B179 SIP Conference Phone
Avaya B189 IP Conference Phone
Avaya B5800 Branch Gateway
Avaya BCM
Avaya Breeze®
Avaya Breeze® platform
Avaya Breeze® platform
Avaya Bulk Configuration Manager
Avaya Business Advocate
Avaya Call Center
Avaya Call for Government
Avaya Call Management System
Avaya CallPilot®
Avaya CE for UC
Avaya CentreVu
Avaya Conversational Intelligence
Avaya Client Applications
Avaya™ Client SDK
Avaya Cloud Office
Avaya Cloud Office Desktop and Mobile App
Avaya Cloud Office Desktop App
Avaya Cloud Office Mobile App
Avaya Cloud Office Service Web
Avaya Cloud Office Phone App
Avaya Collaboration Control
Avaya Collaboration Control
Avaya Collaboration Unit CU360
Avaya Common Server
Avaya Common Services
Avaya Communication Server 1000
Avaya Communication Server 2x00
Avaya Compliance Solution
Avaya B129 Conference Phone
Avaya B199 Conference Phone
Avaya Conferencing SIP Gateway
Avaya Configuration and Orchestration Manager
Avaya Configuration and Orchestration Manager Plus
Avaya™ Contact Center
Avaya Contact Center Select
Avaya Contact Flow Analytics
Avaya Contact Recorder
Avaya Context Store
Avaya Control Manager
Avaya CT Suite
Avaya CU360
Avaya Customer Connections Controls
Avaya Customer Connections Social Media
Avaya Customer Experience Virtualized Environment
Avaya Diagnostic Server
Avaya Diagnostic Server with SLA Mon™
Avaya E159 IP Media Station
Avaya E169 IP Media Station
Avaya EMO
Avaya Enterprise Contact Center
Avaya Enterprise Linux
Avaya Equinox® Application Server
Avaya Equinox® client for Meetings Online
Avaya Meetings Server
Avaya Equinox®_DO NOT USE
Avaya Equinox® for IP Office
Avaya Equinox® Meetings Online
Avaya Equinox® Meetings Online portal
Avaya Equinox® TIP Gateway
Avaya Expert Client
Avaya F139 IP Deskphone
Avaya Fault and Performance Manager
Avaya Flare® Communicator for iPad Devices
Avaya Flare® Communicator for Windows
Avaya H100-Series Video Collaboration Stations
Avaya H175 Video Collaboration Station
Avaya Huddle Camera HC010
Avaya Huddle Camera HC020 R
Avaya Huddle Camera HC020
Avaya Huddle Camera HC050
Avaya Hybrid Cloud Gateway
Avaya IC
Avaya Identity Engines
Avaya Ignition Network Analytics
Avaya Inbound Contact Express
Avaya Interaction Center
Avaya IP Flow Manager
Avaya IQ
Avaya IR
Orchestration
Avaya IX™ Reporting
Avaya J100 Expansion Module
Avaya J100 Series IP Phones
Avaya J100 Wireless Module
Avaya J129 IP Phone
Avaya J139 IP Phone
Avaya J159 IP Phone
Avaya J169/J179 IP Phone
Avaya J169 IP Phone
Avaya J179 IP Phone
Avaya J189 IP Phone
Avaya J300 Series IP Phones
Avaya J339 IP Phone
Avaya J379 IP Phone
JEM J324 Expansion Module
Avaya L119 Headset
Avaya L129 Headset
Avaya L139 Headset
Avaya L149 Headset
Avaya L159 Headset
Avaya Linux Installer
Avaya Media Client
Avaya Media Processing Core™
Avaya MPC
Avaya Meeting Exchange™
Avaya Meetings
Avaya Meetings for Avaya OneCloud™ for Government Delivered via Private Cloud
Avaya Meetings H.323 Edge
Avaya Meetings Management
Avaya Meetings Management Server
Avaya Meetings Server
Avaya Meetings Streaming and Recording
Avaya Messaging
Avaya Messaging Service
Avaya Mobile Experience
Avaya Mobile Identity
Avaya Mobile Video
Avaya Modular Messaging
Avaya Multimedia Messaging
Avaya MultiSite Administration
Avaya NES Contact Center
Avaya Nexus™
Avaya Nexus™ Platform
Avaya Nexus™ voicemail
Avaya Nexus™ client
Avaya Nexus™ client for Windows
Avaya Nexus™ client for Mac
Avaya Nexus™ administration
Avaya Network Management Console
Avaya Notification Solution
Avaya Oceana®
Avaya Oceana®
Avaya Oceana® Now Solution
Avaya Office
Avaya OneCloud™
Avaya Admin Portal
Avaya Selfcare Portal
Avaya OneCloud™ CCaaS Public Multichannel
Avaya Infinity™
Avaya Contact Center – Extended Capacity
Avaya Contact Center – Extended Capacity
Avaya Experience Platform™ Private – Extended Scale-DO NOT USE
Avaya Experience Platform™ Public Cloud
Avaya Aura® Call Center Elite
Call Center Elite
Avaya Experience Platform™ On-Prem-DO NOT USE
AXP Private Cloud
Avaya Experience Platform® Private Cloud
Avaya Experience Platform™ Public Cloud
Avaya Experience Platform™ (On-Prem + Connect)
Avaya OneCloud™ CCaaS Computer Telephony Integration for Salesforce
Avaya Communications APIs
Avaya OneCloud™ CPaaS-enabled Avaya Breeze® platform
Avaya OneCloud™ Private Trial
Avaya Experience Platform® (Private Cloud + Connect)
Avaya Experience Platform® (AXP) Private Cloud
Avaya Enterprise Cloud™ Private Label
Avaya System Admin Portal
Avaya Government Cloud™
Avaya OneCloud™ Omnichannel/Digital delivered by private cloud-DO NOT USE
Avaya Enterprise Cloud™
Avaya Government Cloud™
Avaya Government Cloud™ Feature Manager
Avaya OneCloud™ Omnichannel/Digital-DO NOT USE
Avaya OneCloud™ - ReadyNow Customer Portal-DO NOT USE
Avaya Subscription
Avaya one-X® Agent
Avaya one-X® Attendant
Avaya one-X® CES
Avaya one-X® Client Enablement Services
Avaya one-X® Communicator
Avaya one-X® Communicator for Mac OS X
Avaya one-X® Mobile
Avaya one-X® Mobile Lite
Avaya one-X® Mobile SIP for iOS
Avaya one-X® Portal
Avaya one-X® Portal for Avaya Office
Avaya one-X® Portal for IP Office
Avaya one-X® Speech
Avaya Operations Support System
Avaya Orchestration Designer
Avaya Outbound Contact Express
Outreach
Avaya Password Reset Tool
Avaya PG230 Proactive Contact Gateway
Avaya PLDS
Avaya Pod Fx
Avaya Pod Fx
Avaya Pod Fx 2400 Series
Avaya Pod Fx 4200 Series
Avaya Pod Fx for Contact Center as a Service
Avaya Pod Fx for Enterprise Communications
Avaya Pod Fx for Unified Communications as a Service
Avaya Proactive Contact
Avaya Proactive Contact with CTI
Avaya Proactive Outreach
Proactive Outreach Dashboard
Avaya Proactive Outreach Manager
Avaya ProVision
Avaya Orchestrator
Avaya XT Series
Avaya Room Camera RC100
Avaya Room Camera RC212
Avaya Room Camera RC220
Avaya Room Camera RC240
Avaya Room System C100 Series
Avaya Room System C130
Avaya Room System C170
Avaya Room System C190
Avaya Room Microphone Speaker RA63
Avaya Room Microphone RM61
Avaya Room Expansion Microphone RM61-EXP
Avaya Room System XT7100
Avaya SBC
Avaya Scopia®
Avaya Scopia Desktop
Avaya Scopia Mobile
Avaya Spaces
Avaya Scopia® XT4200
Avaya Scopia® XT4300
Avaya Secure Call
Avaya Secure Access Administration
Avaya Secure Remote Access
Avaya Session Border Controller
Avaya Site Administration
Avaya Social Media Hub
Avaya Social Connections
Avaya Solutions Platform
Avaya Solutions Platform 100 series
Avaya Solutions Platform 800 series
Avaya Solutions Platform 4200 series
Avaya Solutions Platform 110 Appliance
Avaya Solutions Platform 120 Appliance
Avaya Solutions Platform 130 Appliance
Avaya Solutions Platform S8300
Avaya Speech Analytics
Avaya Tracking Camera TC220
Avaya® Conference Assistant
Avaya Universal Access Phone Status
Avaya Vantage™
Avaya Vantage™
Avaya Vantage™
Avaya Vantage™ Open
Avaya VENA Unified Access
Avaya Virtual Agent Studio
Avaya Virtual Application Manager
Avaya Virtual Desktop Infrastructure
Avaya Virtualization Platform
Avaya Visualization Performance and Fault Manager
Avaya Visualization Performance and Fault Manager Plus
Avaya Voice Announcement Manager
Avaya VPN Gateway
Avaya Web Attendant
Avaya Web Conferencing
Avaya Web Collaboration Server
Avaya WebLM
Avaya Wireless Base Station 3700
Avaya Wireless Handset 3700 Series
Avaya Wireless Handset 3730
Avaya Wireless Handset 3735
Avaya Wireless Handset 3740
Avaya Wireless Handset 3745
Avaya Wireless Handset 3749
Avaya Wireless Handset 373x
Avaya Wireless Handset 374x
Avaya Wireless Handset 3755
Avaya Wireless Handset 3759
Avaya Wireless Handset 375x
Avaya Wireless Handset D200 Series
Avaya Wireless Handset D240
Avaya Wireless Handset D260
Avaya Wireless Base Station D200
Avaya Wireless Repeater D209
Avaya Wireless BLE Gateway D210
Avaya Wireless BLE Tag D216
Avaya WLAN 8100
Avaya Workforce Engagement Select
Avaya Workplace Attendant
Avaya Workplace Client
Avaya Workplace Client for Android
Avaya Workplace Client for iOS
Avaya Workplace Client for Mac
Avaya Workplace Client for Windows
Avaya Workplace Integration
Avaya Workplace Integration with Skype for Business
Avaya Workplace VDI
Avaya Workspaces
Avaya Workspaces for Call Center Elite
Avaya Workspaces for Avaya Oceana®
Avaya XT4200
Avaya XT4300
Avaya XT7000 Series
Avaya XT7000 Series
AvayaLive™ Connect
AvayaLive™ Engage
AvayaLive™ Engage
AvayaLive™ Video
AVG
AVP
AVP Utilities
AXP Private - Extended Scale- DO NOT USE
Avaya Experience Platform® Private - ES
B129 Conference Phone
B169 IP DECT Wireless Conference Phone
B189
B199
B199 Conference Phone
B5800 Branch Gateway
Basic Edition
BCM
Branch Central Manager
Branch Gateway
Bulk Configuration Manager
C130
C170
C190
Calabrio WFM
Call Center
Call Center Elite Multichannel
Call Management System
CallPilot
CallPilot®
CART
Avaya Workspaces for CRM
CCSM
Central Management
CentreVu
Client Enablement Services
Cloud Analytics
CMS
CMS Supervisor
Collaboration Agent
Collaboration Server
Collaboration Station
COM
COM Plus
Common Services
Communication Manager
Communication Manager
Communication Manager Branch
Communication Manager Messaging
Communication Manager Messaging Federal
Communication System Management
Conferencing
Conferencing Manager
Configuration Audit and Reporting Tool
Configuration Backup Restore
Configuration Server
Contact Center
Contact Flow Analytics
Context Store
Control Manager
CONVERSANT
CS 1000
CTI for Salesforce
Customer Experience Virtualized Environment
Customer Experience History
CX History
D200 Base Station
D216 BLE Tag
D210 BLE Gateway
D209 Repeater
D240 Wireless Handset
D260 Wireless Handset
DEFINITY
Dell™ PowerEdge™ R220
Dell™ PowerEdge™ R610
Dell™ PowerEdge™ R620
Dell™ PowerEdge™ R630
Dell™ PowerEdge™ R660xs
Dell R220
Dell R610
Dell R620
Dell R630
Dell R640
Dell R660xs
Device Enrollment Services
Diagnostic Server
E129 SIP Deskphone
EP
Connection Designer
Avaya Meetings Management
Equinox® Meetings Online
Avaya Meetings Server
Essential Edition
Experience Portal
Expert In a Box
Flare Communicator
Foundation Toolkit
G430
G450
G250 Branch Gateway
G350 Branch Gateway
G430 Branch Gateway
G450 Branch Gateway
G450 Media Gateway
G4xx
G600 Media Gateway
G650 Media Gateway
H179
H179 Collaboration Station
H200 Analog Phones
H209
H219
H229
H239
H249
Harmony Workforce Optimization
Harmony Workforce Optimization
Routing Core Server
Routing Core Configuration Server
High Capacity Contact Center Configuration Server
HP ProLiant DL360 G7
HP ProLiant DL360 G9
HP ProLiant DL360e G8
HP ProLiant DL360p G8
HP ProLiant DL380p G8
HP Proliant DL380 G9
HP DL360 G7
HP DL360 G8
HP DL360 G9
HP DL380 G9
IC
ICR
IDE
Insights
Insights for Collectors
Insights for Elite
Insights for Oceana®
Integrated Management System
Intelligent Customer Routing
Interaction Center
Interactive Response
Intuity Audix
IP500 V2
IP500 V2A
IP500 V2B
IP Agent
IP DECT SC Base Station
IP Office
IP Office Contact Center
IP Office Manager
IP Office Preferred Edition
IP Office Server Edition
IP Office Basic Edition - NORSTAR Mode
IP Office Basic Edition - PARTNER Mode
IP Office Basic Edition
IP Office Essential Edition
IP Office Server Edition Solution
IP Office SoftConsole
IP Office Video XT5000 Conference Server
IP Office Video XT5000
IP Office Video XT4200
IP Office Video XT Series
IPFM
IPS
IR
JBM24 Button Module
Konftel 70
Konftel 800
Konftel Unite
L100 Series Headsets
Local Presence Service
LPS
MAS
MBT
Media Application Server
Media Server
Media Services
Meetings Online portal
Meeting Exchange
Meetings Online
Message Networking
Messaging
Midsize Enterprise
Midsize Business Template
Mobile Video
Modular Messaging
MultiSite Administration
MultiVantage
Network Management
Network Management Console
OA
Offsite Agent
OnAvaya™
OnAvaya IP Office and IP Office Contact Center
one-X Mobile Essential
one-X Mobile Preferred
one-X Speech
Open Networking Adaptercloud
Operational Analyst
Orchestration Designer
OSS
Over The Top
Partner Cloud Powered by Avaya xCaaS
Partner Cloud Powered by Avaya xCaaS
Partner Cloud Powered by Avaya xCaaS
Partner Cloud Powered by Avaya xCaaS
Performance Center
PLDS
POM
Powered by Avaya
Preferred Edition
Presence Services
Proactive Contact
Proactive Contact with CTI
Proactive Outreach
Proactive Outreach Manager
ProVision
RC212
RC220
RC240
RA63
RM61
RM61-EXP
ReadyNow Customer Portal-DO NOT USE
S8300 Server
S8300A Server
S8300D Server
S8300
S8300E
S8300E Server
S8510 Server
S8800 1U Server
S8800 2U Server
S8800 Server
SAL
SAL Gateway
Avaya Scopia Desktop
Scopia Elite MCU
Scopia Mobile
Scopia Video Gateway
Secure Access Link
Secure Remote Access
Select
Selfcare
Selfcare Administration
Server Edition
Server Edition Primary
Server Edition Secondary
Server Edition Expansion System
SES
Session Border Controller
Session Manager
SIP Enablement Services
SIP Foundation Server
SIP Foundation Server Management Console
Site Administration
SLA Mon™
SLA Mon
SMGR-CS
SMM
Social Media Analytics
Social Media Hub
Social Media Manager
Software Update Manager
Solution for Midsize Enterprise
Spaces
SRA
SSA
Standalone Voice Mail
Supervisor Dashboard
System Administration
System Admin
System Manager
System Platform
System Status Application
Team Engagement
Team Engagement OnAvaya Aura – Unified Communications as a Service (UCaaS)
Tracking Camera TC220
UC Module
UMS
Unified Access
Unified Communications Module
Unified Portal
Usage Metering
User Management Service
Utility Services
VCA
Verint Workforce Engagement
Virtualization Provisioning Service
Virtualized Appliance
Virtualized Environment
Voice Communicator
Voicemail Pro
Voice Portal
VPFM
VPFM Plus
Avaya Web Collaboration Server
WebLM
AWE
Wireless Handset D200 Series
Wireless Handset 3730
Wireless Handset 3735
Wireless Handset 3740
Wireless Handset 3745
Wireless Handset 3749
Wireless Handset 373x
Wireless Handset 374x
Workspaces
xCaaS
XT7100
Zang Workflow
Zoom Workplace

Avaya reference configuration names

IP Office Video Collaboration
Branch Session Manager

Third-party products

These references to third-party tools can be used for different projects. It’s very important that these names never be combined with other text to create a new name.
911inform
Amazon Web Services
Android
Apache Kafka
AWS
Azure
Citrix
Dialogflow
Exchange Server
Dynamics 365
Edify
ESXi 9.0
Facebook
GCP
Google
Google Cloud Platform
Instagram
IBM® Sametime®
IBM Cloud
IBM Cloud for VMware Solutions
Kernel-based Virtual Machine
KVM
KVM Hypervisor
LINE
Linux® Operating System
Meta
Meta Business Platform
Microsoft
Microsoft 365
Microsoft Azure
Microsoft Exchange Server
Microsoft Dynamics® 365
Microsoft Office Outlook
Microsoft Office Outlook Web Access
Microsoft Outlook
Microsoft Teams
Nutanix
Red Hat Enterprise Linux version 5.x
Red Hat Enterprise Linux 5.2
Red Hat Enterprise Linux 5 Update2
Red Hat Enterprise Linux 9.6
RHEL
RHEL 5.2
RHEL 5 Update 2
RHEL 8.10
RHEL 9.6
RHEL 9.6
SENTRY™
Cognos 8.4
Focus 2.6.2
JRE 1.5.0_15
J2SE 1.5.0_15
Java EE
Java SE
Salesforce
ServiceNow
X (Twitter)
Unified Communications Manager
Unified Contact Center Enterprise
Unified Contact Center Express
UCCE
UCCX
UCM
Verint
VERINT
VMware
VMware®
YouTube
WeChat
WhatsApp
Zendesk

Product terminology/features

Telephony
Conferencing
Presence
Foundation SDK
Foundation Runtime Services

Conrefs for special purposes

AVAYA