You can find Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect) documentation at https://documentation.avaya.com. Videos are also available. This section lists a few key related documentation resources.
Title
Use this document to:
Audience
Overview
Avaya Experience Platform™ Public Cloud Solution Description
Get an overview of Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect). You can find information about features and capabilities, interoperability, performance specifications, security, and licensing requirements.
All users
Sales engineers
Business partners
Administering
Administering Avaya Experience Platform™ Public Cloud
Perform general administration of Avaya Experience Platform™ Public Cloud and Avaya Experience Platform™ (On-Prem + Connect). This document describes the tasks you can perform in Application Center Administration.
Account administrators
Supervisors
Using
Using Avaya Workspaces for Avaya Experience Platform™ (On-Prem + Connect)
Use the features and capabilities of AvayaWorkspaces for Avaya Experience Platform™ (On-Prem + Connect). This is a general user guide.
Agents
Supervisors
Using Avaya Workspaces for CRM with Avaya Experience Platform™ (On-Prem + Connect)
Use the Avaya Workspaces for CRM application with Avaya Experience Platform™ (On-Prem + Connect). This document is intended for Salesforce CRM integration users.