Making an auto intercom call

Last Updated : Aug 07, 2023 |
Prolog information
You can use an auto intercom feature button on your Expansion Module to call a specific extension in an intercom group.
The Auto icom feature button on Expansion Module displays two numbers with the label, for example, Auto icom (2 3). The first number denotes the intercom group number to which the extensions belong. The second number denotes the dial code of the destination extension. Your administrator can customize the button label. You also can edit the button label on Expansion Module. Your administrator can only edit the label text but not the numbers. Through the Expansion Module interface, you can edit the numbers as well.
Before you begin
  • Ensure your administrator configures the intercom group and adds the required auto intercom feature buttons to your extension.
  • Ensure that your Avaya Vantage™ built-in UC experience is paired and connected with an Expansion Module application on the same or another device.
  1. Navigate to the Expansion Module application on Avaya Vantage™.
  2. Tap the Auto icom button that corresponds to the destination extension.
    STEP RESULT:
    Avaya Vantage™ places the auto intercom call to the destination extension.
    When Expansion Module is on the same device, the built-in UC experience comes to the forefront displaying the outgoing call.