Escalating an instant messaging conversation to a call

Last Updated : Nov 26, 2021 |
Prolog information
Metadata
Keywords:
When in a point-to-point instant messaging conversation, you can escalate the conversation to an audio or video call.
Note:
If you are in a multiparty instant messaging conversation, you cannot escalate the conversation to an ad hoc conference call.
  1. On the conversation screen, select one of the following:
    • audio call: To make an audio call.
    • video call: To make a video call.
    ADDITIONAL INFORMATION:
    If the participant has more than one number, choose a number.
    STEP RESULT:
    Avaya Vantage™ built-in UC experience initiates a call to the participant.
Related links
Instant messaging operations