Starting an instant messaging conversation with a contact

Last Updated : Nov 22, 2023 |
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Use this procedure to start an instant messaging conversation with a contact in your contacts list on Avaya Vantage™ built-in UC experience. You can also find the contact from your call or conversation history.
You can only send instant messages to a contact that is added as your enterprise or local contact.
On Avaya Vantage™ built-in UC experience, you cannot start an instant messaging conversation with multiple contacts. However, you can receive a multiparty message sent through other Avaya communication application, such as Avaya Workplace Client.
  1. On the Avaya Vantage™ built-in UC experience navigation bar, tap Messages.
  2. Tap Start conversation.
  3. In the contacts list, next to the contact with whom you want to start a conversation, tap Send message.
    STEP RESULT:
    Avaya Vantage™ built-in UC experience opens the point-to-point conversation window.
  4. To search for a contact that is not added to your contacts list, do the following:
    1. Tap the search icon, and start typing the contact name.
    2. Tap the contact with whom you want to start a conversation.
    3. On the Contact Details screen, scroll down to the Send a message section.
      ADDITIONAL INFORMATION:
      This section is only visible for a contact with a valid messaging address.
    4. Next to the messaging address, tap the Messaging icon.
      ADDITIONAL INFORMATION:
      Avaya Vantage™ built-in UC experience opens the point-to-point conversation window.
  5. In the Enter message field, type your message.
  6. Add a static emoji anywhere in the text using the native keyboard.
  7. Tap Send.
    STEP RESULT:
    Avaya Vantage™ built-in UC experience sends the message to the participant and displays the sent message on the conversation screen.
Related links
Leaving an instant messaging conversationEditing the subject of an instant messaging conversation