Responding to an incoming instant message notification

Last Updated : Mar 15, 2022 |
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When someone starts a new instant messaging conversation with you, the notification area of Avaya Vantage™ displays a new message notification. You also receive new message notifications for an existing conversation if the conversation screen is closed.
For a new message alert to show up on your Avaya Vantage™ built-in UC experience screen, you can configure the notification behavior. For the notification area to display new message alerts, you must ensure that notifications for instant messages are enabled. By default, all notifications are enabled for Avaya Vantage™ built-in UC experience.
  1. Do one of the following for a new message alert:
    • To mark the new and unread messages in the conversation as read, tap MARK AS READ.
      Avaya Vantage™ removes the notification from the notification area. You can read the messages in the conversation later from your conversation history.
    • To view the message immediately, tap REPLY.
      Avaya Vantage™ built-in UC experience displays the conversation screen with the new messages.
Related links
Instant messaging operations
Configuring notification preferences