Synchronizing contacts and call history over Bluetooth

Last Updated : Mar 15, 2022 |
Prolog information
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Use this procedure to synchronize your mobile phone’s contacts and call history with the Avaya Vantage™ device over Bluetooth. After the synchronization, you can access the paired phone’s contacts and call history on your Avaya Vantage™ device when the devices are connected.
Contacts from all accounts on your mobile phone, including Google and Facebook, are shared with the Avaya Vantage™ device, but only so long as the devices remain connected. If Bluetooth connectivity is lost, the shared phone contacts and call history data is automatically deleted from the Avaya Vantage™ device.
Note:
Any third-party application that is capable of displaying call logs from the default telephony application can display the call history for the synchronized mobile device. After the Bluetooth connection is disconnected, if an application is caching the call history and not clearing the cache, the call history from the synchronized device is retained.
  1. To pair a mobile phone with the Avaya Vantage™ device, do the following:
  2. On the mobile phone and the Avaya Vantage™ device, turn on Bluetooth.
  3. On the Avaya Vantage™ device, tap SettingsConnected devices.
  4. Tap Pair new device.
  5. In Available devices, tap the name of the mobile phone.
  6. On the screens of both devices, do the following:
    1. Verify the displayed passcode.
    2. Select the option to allow the paired device to access the contacts and call history.
    3. Tap Pair.
  7. To synchronize and share contacts and call history from the paired phone, do the following:
  8. On the Avaya Vantage™ device, tap SettingsConnected devicesConnection preferencesBluetooth.
  9. In Bluetooth Contact & Call History Sharing, enable the following:
    ADDITIONAL INFORMATION:
    • Contact Sharing
    • Call History Sharing
    STEP RESULT:
    The synchronized contacts become available through the following:
    • The Contacts tab in the Avaya Vantage™ built-in UC experience.
    • The standard Contacts application on the Avaya Vantage™ device.