Connectivity between Expansion Module and Avaya Vantage™ built-in UC experience

Last Updated : Mar 15, 2022 |
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You can connect an Avaya Connect Expansion Module application with the Avaya Vantage™ built-in UC experience running on the same or a different device.

Connectivity when Expansion Module and Avaya Vantage™ built-in UC experience are on the same device

When Expansion Module and Avaya Vantage™ built-in UC experience are available on the same device, depending on the device configuration by your administrator, one of the following can happen:
  • Expansion Module automatically pairs with the local Avaya Vantage™ built-in UC experience. They connect automatically when you open either applications. You do not need to perform any additional action to establish the connection.
  • No automatic pairing with the local Avaya Vantage™ built-in UC experience. You must enable the Expansion Module service on the built-in UC experience. Then from the Expansion Module application, you can establish a connection to the local built-in UC experience.
When connected with the local Expansion Module, Avaya Vantage™ built-in UC experience displays the navigation shortcut icon to the local Expansion Module. Expansion Module displays your configured feature buttons and a navigation shortcut icon to the built-in UC experience.
When paired automatically, Expansion Module does not provide you options to disconnect and remove the pairing. You cannot connect this Expansion Module to another Avaya Vantage™ built-in UC experience running on a different device. The connected Avaya Vantage™ built-in UC experience can still accept two more connection requests from other Expansion Module applications running on different devices.
If you do not log in to Avaya Vantage™ built-in UC experience, Expansion Module displays a No data available message.

Connectivity when Expansion Module and Avaya Vantage™ built-in UC experience are on two different devices

You can connect Expansion Module to Avaya Vantage™ built-in UC experience when both are running on different devices. To pair and establish a connection, you can search for nearby devices using the Network Discovery service or use the device IP address.
To connect the Expansion Module application to another device, you must disconnect it from the local Avaya Vantage™ built-in UC experience running on the same device if connected earlier. The ability to disconnect Expansion Module from the local built-in UC experience depends on the device configuration by your administrator. If Expansion Module pairs automatically with the local built-in UC experience, you cannot disconnect it.
For more information about the connection options, see Connection methods.

Connectivity with multiple Expansion Module applications

You can connect up to three Expansion Module applications to one Avaya Vantage™ built-in UC experience. Connect each Expansion Module one by one.
If Avaya Vantage™ is already connected with three Expansion Module applications, Avaya Vantage™ does not accept any additional connection requests.
When Avaya Vantage™ establishes connections with multiple Expansion Module applications:
  • Feature button indicators on all connected applications display the same status for a feature.
  • Customized layout and button labels are local to each device where Expansion Module is installed.
  • When you navigate through the pages on one Expansion Module application, your other Expansion Module applications do not reflect this activity.
If your feature buttons exceed the number of buttons per page on Expansion Module, you can connect to multiple applications to have different page views on each one. Each page can have the following number of feature buttons:
  • On K175: 24
  • On K155: 8