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Avaya Aura® Communication Manager Reports

Table of Contents

Type to filter navigation items by title
  • Legal
  • Introduction
    • Purpose
    • Changes to platform support
    • Discontinued support for IP Server Interface (TN2312, commonly known as “IPSI”)
    • Intended audience
    • Change history
  • About Commands and displaying reports
    • Overview
    • Commands and the command line format
    • Types of commands
    • Traffic measurement commands
    • Printing reports
    • Sample list measurements report screen
  • System Printer Reports Scheduler feature
    • System printer
      • System printer parameters field descriptions
    • Operation and maintenance of the system printer data link
    • Report Scheduler
      • Print intervals
      • Adding a report to the report scheduler
      • Printing reports on the system printer
      • Listing scheduled reports
      • Changing the schedule of a report
      • Removing a report from the report scheduler
      • Report Scheduler field descriptions
  • Traffic data analysis reports
    • Overview
    • Standard traffic data analysis report fields
      • Switch name
      • Time and date
      • Measurement hour
      • About changing the time
      • Measurement data updates
    • Attendant group reports
      • Attendant Group Measurements report
        • Displaying the Attendant Group Measurements report
        • Attendant Group Measurements field descriptions
      • Attendant Positions Measurements report
        • Displaying the Attendant Positions Measurements report
        • Attendant Positions Measurements field descriptions
      • Attendant Speed of Answer report
        • Displaying the Attendant Speed of Answer report
        • Sample Attendant Speed of Answer screen
          • Attendant Speed of Answer field descriptions
        • Data analysis guidelines for attendant group reports
        • Analysis of the attendant group data
          • Average work time
          • Staffed time
          • Attendant offered load
          • Percent occupancy
          • Percent of calls queued
          • About customer-supplied (theoretical) data for measurement reports
    • Automatic circuit assurance reports
      • ACA Parameters report
        • Displaying the ACA Parameters report
        • ACA Parameters field descriptions
      • Automatic Circuit Assurance Measurements report
        • Displaying the Automatic Circuit Assurance Measurements report
        • Automatic Circuit Assurance Measurements field descriptions
    • Route pattern reports
      • Route Pattern Measurement Selection report
        • Displaying the list of route patterns to be measured
        • Changing the list of route patterns to be measured
        • Route Pattern Measurement Selection field descriptions
      • Route Pattern Measurements report
        • Displaying the Route Pattern Measurements report
        • Route Pattern Measurement field descriptions
        • Data analysis guidelines for Route Pattern reports
        • Route pattern data analysis
    • Call Type Analysis Route Chosen report
      • Displaying the Call Type Analysis Route Chosen report
      • Call Type Analysis Route Chosen field descriptions
    • AAR or ARS Route Chosen report
      • Displaying an AAR Route Chosen report
      • AAR Route Chosen report field descriptions
      • Displaying an ARS Route Chosen report
      • ARS Route Chosen report field descriptions
    • Call Rate Measurements report
      • Displaying the Call Rate Measurements report
      • Call Rate Measurements field descriptions
    • Call Summary Measurements report
      • Displaying the Call Summary Measurements report
      • Call Summary Measurements field descriptions
    • Call coverage measurements reports
      • Call Coverage Measurement report feature interactions
      • Data analysis guidelines for call coverage measurements
      • Selecting coverage paths to be measured
        • Displaying the list of coverage paths to be measured
        • Coverage Path Measurements field descriptions
      • Coverage Path Measurements report
        • Displaying the Coverage Path Measurements report
        • Coverage Path Measurements field descriptions
      • Selecting principal extensions to be measured
        • Displaying the list of principal extensions to be measured
        • Changing the list of principal extensions to be measured
        • Measured Principals selection field descriptions
      • Principal Measurements report
        • Displaying the Principal Measurements report
        • Principal Measurements field descriptions
    • DS1 link performance measurements
      • DS1 Link Performance Measurements Summary report
        • Displaying the DS1 Link Performance Measurements Summary report
        • DS1 Link Performance Measurements Summary Report field descriptions
      • DS1 Link Performance Measurements Detailed Log report
        • Displaying the DS1 Link Performance Measurements Detailed Log report
        • DS1 Link Performance Measurements Detailed Log field descriptions
    • DS1 facility performance measurements
      • Clearing the DS1 Converter facility measurements
      • DS1 Facility Link Performance Measurements field descriptions
    • Emergency Access Calls report
      • Displaying the Emergency Access Calls report
      • Emergency Access Calls field descriptions
    • Hunt group reports
      • Hunt Groups report
        • Displaying the Hunt Groups report
        • Hunt Groups field descriptions
      • Hunt Group Members report
        • Displaying the Hunt Group Members report
        • Hunt Group Members field descriptions
      • Hunt Group Measurements report
        • Displaying the Hunt Group Measurements report
        • Hunt Group Measurements field descriptions
        • Data analysis guidelines for hunt group reports
        • Hunt group measurement data analysis
          • Important considerations for the ACD and non-ACD hunt groups
          • Differences between non-ACD and ACD hunt groups
        • Total usage
        • Average holding time
      • Hunt Group Performance report
        • Displaying the Hunt Group Performance report
        • Hunt Group Performance field descriptions
      • Hunt Group Status report
        • Displaying the Hunt Group Status report
        • Hunt Group Status field descriptions
    • IP Signaling Groups Latency and Loss report
      • Displaying the IP Signaling Groups Latency and Loss report
      • IP Signaling Groups Latency and Loss Report field descriptions
    • IP traffic measurements reports
      • IP Codec Resource Hourly report
        • Displaying the IP Codec Resource Hourly report
        • IP Codec Resource Hourly field descriptions
      • IP Codec Resource Summary report
        • Displaying the IP Codec Resource Summary report
        • IP Codec Resource Summary field descriptions
      • IP Codec Resource Detail report
        • Displaying the IP Codec Resource Detail report
        • IP Codec Resource Detail field descriptions
      • IP DSP Resource Hourly report
        • Displaying the IP DSP Resource Hourly report
        • IP DSP Resource Hourly Report field descriptions
      • IP DSP Resource Summary report
        • Displaying the IP DSP Resource Summary report
        • IP DSP Resource Summary Report field descriptions
      • IP DSP Resource Detail report
        • Displaying the IP DSP Resource Detail report
        • IP DSP Resource Detail Report field descriptions
    • H.248 Gateway DSP Resource reports
      • IP DSP Resource H.248 GW Summary report
      • Displaying the IP DSP Resource H.248 GW Summary report
      • IP DSP Resource H.248 GW Summary Report field descriptions
      • IP DSP Resource H.248 GW Hourly report
      • Displaying the IP DSP Resource H.248 GW Hourly report
      • IP DSP Resource H.248 GW Hourly Report field descriptions
    • LAR Measurements for Preferences in Pattern report
      • Displaying the LAR Measurements for Preferences in Pattern report
      • LAR Measurements for Preferences in Pattern field descriptions
    • Modem Pool Measurements report
      • Displaying the Modem Pool Measurements report
      • Modem Pool Measurements field descriptions
    • Multimedia reports
      • ESM reports
        • Displaying the ESM Hourly report or the ESM Summary report
        • ESM Hourly report and ESM Summary report field descriptions
      • MMI reports
        • Displaying the MMI Hourly report or the MMI Summary report
        • MMI Hourly report and MMI Summary report field descriptions
      • Voice Conditioners report
        • Displaying the VC Hourly report or the VC Summary report
        • VC Hourly report and VC Summary report field descriptions
    • Performance Summary report
      • Displaying the Performance Summary report
      • Performance Summary report field descriptions
    • Attendant and Maintenance Status report
      • Displaying the desired system status report
      • Maintenance Status and Attendant Status field descriptions
    • Abbreviated Dialing report
      • Displaying the Abbreviated Dialing report
      • Abbreviated Dialing Lists OR Abbreviated Dialing Personal Lists field descriptions
    • Traffic Summary report
      • Displaying the Traffic Summary report
      • Measurements Summary Report field descriptions
    • Trunk group reports
      • Trunk Group Summary report
        • Displaying the Trunk Group Summary report
        • Trunk Group Summary Report field descriptions
      • Trunk Group Hourly report
        • Displaying the Trunk Group Hourly report
        • Trunk Group Hourly Report field descriptions
      • Specifying trunks to monitor for Trunk Group Hourly report
        • Displaying the Trunk Group Measurement Selection screen
        • Changing the Trunk Group Measurement Selection screen
        • Trunk Group Measurement Selection field descriptions
      • Highest Hourly Trunk Group Blocking Performance report
        • Displaying the Highest Hourly Trunk Group Blocking Performance
        • Highest Hourly Trunk Group Blocking Performance Report field descriptions
      • Trunk Out of Service report
        • Displaying the Trunk Out of Service report
        • Trunk Out of Service Report field descriptions
      • Trunk Group Status report
        • Displaying the Trunk Group Status report
        • Trunk Group Status Report field descriptions
        • Data analysis guidelines for trunk group reports
        • Analyzing trunk group data
          • Determining Average Holding Time
          • Determining Trunk Group Blockage
          • Determining the number of trunks required for a specified Grade of Service
      • CBC Trunk Group Measurements report
        • Displaying the Trunk Group CBC Measurements Report
        • CBC Trunk Group Measurements field descriptions
        • Background information for CBC Trunk Group Measurements report
    • Trunk Lightly Used report
      • Displaying the Trunk Lightly Used report
      • Trunk Lightly Used field descriptions
    • Voice Announcement Measurements report
      • list measurements announcement command
      • Voice Announcement Measurements Report field descriptions
    • Wideband trunk groups reports
      • Wideband Trunk Group Summary report
        • Displaying the Wideband Trunk Group Summary report
        • Wideband Trunk Summary Report field descriptions
      • Wideband Trunk Group Hourly report
        • Displaying the Wideband Trunk Group Hourly report
        • Wideband Trunk Group Hourly field descriptions
    • Wideband Trunk Group Measurement Selection
      • Configuring Wideband Trunk Group Measurement Selection
      • Wideband Trunk Group Measurement Selection field descriptions
      • Data analysis guidelines for trunk groups
      • Summary report
      • Hourly report
      • Performance considerations
  • Processor occupancy reports
    • About processor occupancy reports
      • Processor occupancy reports
    • Vector suspension during system overload
    • Summary command
    • Occupancy Summary Measurements report
      • Displaying the processor Occupancy Summary Measurements report
      • Occupancy Summary Measurements field descriptions
    • Last-hour command
    • Occupancy Last-Hour Measurements report
      • Displaying the Occupancy Last-Hour Measurements report
      • Occupancy Last-Hour Measurements field descriptions
      • Using the last-hour report to resolve problems
    • Busiest-interval command
    • Occupancy Busiest 3-Minute-Intervals Measurements report
      • Displaying the Occupancy Busiest 3-Minute Intervals Measurements report
      • Occupancy Busiest 3-Minute Intervals Measurements field descriptions
      • Using the busiest-interval report to resolve problems
    • Communications links command
    • Communication Link Measurements report
      • Displaying the processor occupancy Communication Link Measurements report
      • Communication Link Measurements field descriptions
    • Mapping links to applications
      • Displaying the applications running on the links
      • Interface Links field descriptions
      • Data analysis guidelines
      • Analyzing the data
  • Security violations reports
    • Security Violations Summary report
      • Displaying the summary report
      • Reset all counters of the Security Violations Summary report
      • Security Violations Summary field descriptions
    • Security violations status reports
      • Security Violations Status - Remote Access Barrier Code Violations field descriptions
      • Security Violations Status - Authorization Code Violations field descriptions
      • Security Violations Status - Station Security Code Violations field descriptions
  • History reports
    • Data commands
    • History report
      • Parsing capabilities for the History report
      • Displaying the History report
      • History field descriptions
    • Enhanced Access Security Gateway
    • Malicious Call Trace History report
      • Displaying the Malicious Call Trace History report
      • Malicious Call Trace History field descriptions
  • Blank Worksheets
    • Worksheets
      • Attendant Group Data worksheet
      • ARS/AAR Routing Pattern Data worksheet
      • Hunt Group Data worksheet
      • Trunk Group Data worksheet
      • Wideband Trunk Group Data worksheet
      • Processor Occupancy Summary Data worksheet
  • Resources
    • Communication Manager documentation
      • Finding documents on the Avaya Support website
      • Accessing the port matrix document
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
Home
Avaya Aura® Communication Manager Reports
Attendant group reports
Attendant Speed of Answer report
Sample Attendant Speed of Answer screen

Sample Attendant Speed of Answer screen

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Last Updated : May 06, 2013 |
Communication Manager
Reference Configuration
10.2.x
Illustrates the Attendant speed of answer screen.
Related information
Attendant Speed of Answer report
Attendant Speed of Answer field descriptions
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