Hunt Groups field descriptions

Last Updated : Jul 28, 2014 |

Name

Description

Grp No.

The hunt group number.

Grp Name/Ext

The name and the extension of the hunt group.

Grp Typ

The group type of the hunt group.

ACD/MEAS

The status of the Automatic Call Distribution feature and the measurement data for the ACD split or skill.

The ACD field indicates whether the hunt group functions as an ACD split or skill. The valid entries are:

  • y: Yes

  • n: No

The MEAS field indicates how the hunt group is measured. The valid entries are:

  • I: Internal

  • E: External

  • B: Both

  • N: None

Vec

The value that indicates whether the hunt group is controlled by a vector.

MCH

The Multiple Call Handling (MCH) type assigned to the hunt group. The valid entries are:

  • none

  • req

  • one

  • per

  • many

Que Siz

The maximum number of calls that can be queued for the hunt group.

No. Mem

The number of hunt group members.

Cov Path

The coverage path number of the hunt group.

Notif/Ctg Adj

The notifying or controlling adjunct. This field displays one of the following:

  • The extension of the ASAI application monitoring the hunt group.

  • The extension of the controlling adjunct.

Dom Ctrl

The extension of the ASAI link over which the domain split is set up.

Message Center

The type of message used.