Call Coverage Measurement report feature interactions

Last Updated : Aug 09, 2015 |

Bridged Call

A call answered on a bridged appearance of a coverage point is considered as answered by the coverage point. A call answered on a bridged appearance of a principal is considered as answered by the principal.

Call Pickup

If the principal is a member of a pickup group and a call ringing at the principal is answered by a member of the pickup group, the call is considered as answered by the principal. If the coverage point is a member of a pickup group and a call ringing at the coverage point is answered by a member of the pickup group, the call is considered as answered by the coverage point.

Leave Word Calling and Automatic Callback

If the calling party activates Leave Word Calling (LWC) or Automatic Callback (ACB) before the call is redirected, the call is considered as a callback for the principal. If the calling party activates LWC or ACB after the call is redirected, the call is considered as a callback for the coverage point.

Trunks

Central office (CO) trunks, and other trunks that have the ring back tone provided by the CO, repeatedly attempt to complete the call to the principal. Each attempt is considered as a new offered call.

Related information
Call coverage measurements reports