The Trunk Group Status report gives a current indication of the load on various trunk groups in terms of the number of calls waiting to be serviced.

For each trunk group, the Trunk Group Status Report displays the number of calls in the queue waiting to be serviced. For comparative analysis, the trunk members in the group active on calls are also displayed. With this data, it is possible to rearrange the members in the groups to provide load balancing. For example, if one group shows a higher number of calls waiting in the queue and the size of the group is too small, more members can be added to that group.