Emergency Access Calls field descriptions

Last Updated : Jul 08, 2014 |

Name

Description

Extension

The telephone number of the user who made the emergency access call and originated the crisis alert.

Event

The event code of the emergency access call:

  • crisis alert: The crisis alert is sent.

  • crisis alert ack’d: The crisis alert is acknowledged.

  • crisis pager pass: The crisis alert is sent to a pager.

  • crisis pager fail: The crisis alert sent to the pager failed.

Type of Call

The type of emergency access call:

  • ARS alert

  • Feature access code

  • Off-hook alert

Time

The time that the crisis alert originated. The field displays A for AM and P for PM. For example, 11:21 A.