Desk Phone Mode

Last Updated : Feb 24, 2022 |

In Desk Phone mode, you can use your Avaya Workplace Client to make, receive using your desk phone mode. The deskphone provides the audio connection whilst the client is used to control the calls.

This mode is only supported with IP Office deskphones which support auto-answer operation.

Features supported in Desk phone mode

You can use the Desk phone mode to:

  • Make a call

  • Answer a call

  • Place a call on hold

  • Retrieve a call on hold

  • Terminate a call

  • Enter DTMF

  • Redial

  • Make an Attended transfer

  • Make a Blind transfer

  • Handle multiple calls

  • Merge two calls to create Ad-hoc conference

  • Make Meet-me conference

Related information
Enabling the desk phone mode
Desk phone mode limitations