You must check with your system administrator whether you can use your Avaya Workplace Client to make emergency calls. They will advise you on the actions to take to make such calls.

• All outgoing calls made using the Avaya Workplace Client are routed through the IP Office system. Since the device running your Avaya Workplace Client can be used at locations remote from the IP Office system's location, when used to make emergency calls the call location identified by the emergency services may not be correct.

• If using an Android or iOS mobile device:

  • Do not use the Avaya Workplace Client to make emergency calls. Instead use the device's native dialer application to make any emergency calls.

  • Your system administrator can implement "cellular direct". When implemented, for certain numbers dialed in the Avaya Workplace Client, you will be prompted to let the number to be dialed by the device's native dialer instead.

• If using Avaya Workplace Client on a computer:

  • If using the Avaya Workplace Client at the same location as the IP Office system, you must still check with your system administrator before using the client to make emergency calls.

  • If using the Avaya Workplace Client from a remote location, do not use the Avaya Workplace Client to make emergency calls. Instead ensure that you have access to an alternate phone to make emergency calls.