Using Avaya Workplace Client, you can:

• Make audio or video calls.

• Access call control functionality, such as mute, hold, resume, or end calls.

• Merge or transfer calls.

• Join or answer calls from multiple devices if Simultaneous mode is configured.

• Escalate from an audio call to a video call, a point-to-point call to a conference call, or an instant message session to a call.