Presence

Last Updated : Oct 23, 2024 |

There are two types of presence used by the Avaya Workplace Client:

Presence

Description

Personal Presence

When connected to an IP Office system that also has a presence service (Avaya one-X® Portal for IP Office or Avaya Cloud Services), your Avaya Workplace Client allows you to see the personal presence of other users and to set your personal presence.

You can:

  • Change your presence status to one of the following states:

    • Available icon Available

    • Busy icon Busy

    • Away icon Away

    • Do not disturb icon Do Not Disturb

    • Offline icon Offline

  • Change your custom presence note. This note is only visible while you are logged in to Avaya Workplace Client.

Telephone Status

Addition icons can appear to indicate your telephone status:

  • On a Call On a Call - Shown if you have a call alerting or connected.

  • Auto-answer icon Auto Answer - Shown if you have auto-answer enabled.

  • Do not disturb icon Do Not Disturb - Shown if you have do not disturb enabled.

  • Cal Forward icon Call Forward - Shown if you have call forwarding enabled.

Your presence status is share with other IP Office clients that support presence.

  • Your presence icon is overlaid on your self-avatar to remind you of your current selection.

  • For Windows users, your personal presence also appears on the task bar icon.