Avaya Workplace Client for IP Office overview

Last Updated : Oct 23, 2024 |

The Avaya Workplace Client is a softphone application that you can use as your telephone extension on the IP Office communications system. You can access the Avaya Workplace Client on the following platforms:

  • Mobile platforms:

    • Android: From a mobile phone, tablet, or an Avaya Vantage™ devices (K155, K175)

    • iOS: Supported on iPad and iPhone devices. Not supported on other iOS devices such as iPod Touch.

  • Desktop platforms:

    • macOS computers

    • Windows computers

With the Avaya Workplace Client, you can use the following functionality:

Note:

  • Some Avaya Workplace Client features must be configured for your enterprise before you can use them.

  • Make point-to-point audio and video calls.

  • Listen to your voicemail messages.

  • Answer calls and send all calls to voicemail.

  • View your call history stored locally on the device or on the IP Office.

  • Access your IP Office contacts by using IP Office directory.

  • Access your local contacts.

  • Send instant messages.

  • Capture photo, audio, and video files, and send generic file attachments in an instant message conversation.

  • Manage your presence status and presence status messages.

Avaya Workplace Client on Avaya Vantage™ supports the following features:

  • Making outgoing calls.

  • Handling incoming calls.

  • Putting call on hold and resuming the call.

  • Muting and unmuting a call.

  • Transferring a call.

  • Change audio calls to video calls.

  • Entering DTMF digits using the keypad.

  • Access your local contacts

  • Access your IP Office contacts by using IP Office directory.

  • Manage your presence status and presence status messages.