Using Avaya Workplace Client you can exchange text messages with other users.

When you configure one-X Portal, the Messages screen retrieves the latest active messaging conversations. Avaya Workplace Client displays unread messages in bold text. However, Avaya Workplace Client marks the instant messages received during signed out state as read.

The Contact Details screen displays the icon to start the one-X Portal messaging conversation.

You can perform the conversation only with members of the one-X Portal. You cannot invite non-members to join you on the one-X Portal using Avaya Workplace Client. You will receive an error message if your contact does not have a valid messaging address.

With one-X Portal messaging, you can:

• Send text and international characters.

• Send static and animated emojis in an instant messaging conversation.

  Emojis are icons that you can use to express an idea or emotion.

• Start an instant message (IM) conversation with a contact during an active call or a conference call.

• Start instant messaging conversations with multiple contacts simultaneously using separate IM sessions.

• Log in from various devices simultaneously. Your sent messages show up on twinned clients when you have simultaneously logged in from multiple clients.

• When you log in to Avaya Workplace Client, you can view the existing conversation messages in the Messages tab.

  one-X Portal server limits the count of existing conversation messages to 3200 bytes.

• Send a message of up to maximum 800 characters at a time.