The Contacts feature provides information about the following:

• Contacts from IP Office Corporate or Internal System directory; IP Office users and hunt groups either for the local node or the whole SCN. The contacts are not stored locally on the device, but are available during contact search.

• Avaya Workplace Client contacts, which are IP Office Personal directory contacts of the individual user. The contacts are downloaded when you log in and stored locally on the device.

• Favorite contacts. You can favorite only the Avaya Workplace Client contacts.

• Local contacts

Use the Contacts feature to:

• View the details of contacts.

• Create a new contact.

• Make a voice or video call to a contact.

• Send an email to any contact using the default or configured email application installed on your device.

You can access local contacts in Avaya Workplace Client if:

• Contact accounts, such as SIM, Google, and Phone, are available in your address book

• Contact groups, such as Friends and Family, are available in your address book

• Contacts are listed in the default Contacts folder and sub-folders of Contacts folder in Microsoft Outlook