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IP Office Voicemail Pro Example Exercises
Adding the Queue ETA Action
The following is an image of a completed call flow:
- Select the Queued start point under the Sales group.
- From
Queue Actions, add a 
Queue ETA action and open its properties. - Connect the
Queue Position action to the Queue ETA action. - Click the
Save & Make Live icon. - Make extension 208 busy and dial 301 from 207. When you are placed in the queue, sales queue.wav plays and your position in the queue. Later when you are placed in the queue, time.wav plays and estimated time to answer.