Setting Up the Recordings Module

Last Updated : Dec 23, 2021 |
We can create a module that can be used to rerecord our existing prompt. The files can then be easily amended when required using a telephone.
The following is an image of a completed call flow:
Prolog information
Metadata
Keywords:
  1. Do the following to create a new module:
    1. Right-click Module Modules and click Add. The Adding a new start point window opens.
    2. In Name, type Recordings.
    3. Click OK.
    4. Open the Properties for the Start Point in the details pane.
    5. Select the General tab.
    6. In the Pin field, enter a code that will be requested for access to following actions in the callflow.
  2. Do the following to add Menu. We are doing this so that in future we can add options to re-record other prompts.
    1. Click the Basic Actions Basic Actions icon and select Menu Menu.
    2. Click the Details pane to place the action.
    3. Right-click the Menu Menu action and select Properties.
    4. In the Touch Tones tab, select 1.
    5. Click OK.
  3. Do the following to edit Play List:
    1. Click the Configuration Actions icon, select Edit Play List.
    2. Click the Details pane to place the action.
    3. Right-click the Edit Play List action and select Properties.
    4. Click the General tab. In Token Name, type Edit attendant.opus.
    5. Click the Specific tab.
    6. In File path, click Browse. The Wave Editor window opens.
    7. In Please select a file or enter a new file name, click Browse.
    8. Select the attendant.opus file.
    9. Click Open.
    10. Click Close.
    11. Click OK.
  4. Do the following to add connections:
    1. Click Connection.
    2. Start Point to the Menu Menu.
    3. Set 1 to the Edit Play List action.
  5. Click the Save & Make Live icon.
Next steps
Related links
Recording Entry Prompts