Creating Modules to Alter the Variables Value

Last Updated : Dec 23, 2021 |
In this example, we will create two new modules.
  • One for setting the value of the Reception variable's value to open.
  • The other for setting the value of the Reception variable's value to closed.
The following is an image of a completed call flow:
Prolog information
  1. Click Modules and add a module called ReceptionOpen.
  2. Add a Set User Variable action to the module.
    1. Click Conditions Actions, click Set User Variable action.
    2. Click the Details pane to place the action.
    3. Open Properties for the new Set User Variable action.
    4. In the Entry Prompts tab, click Add a Prompt icon. Add a prompt such as Reception is open.
    5. Click the Specific tab.
    6. Click Assign the following user variable to select Reception.
    7. In the with the following value field, type open.
    8. Click OK.
  3. Connect the Start Point to the Set User Variable action.
  4. Repeat the steps above to create another module called ReceptionClosed. Use it to set the value of the Reception variable to closed with a prompt such as Reception is closed.
  5. Click the Save & Make Live icon.
Next steps