Using the Alarm Set Action

Last Updated : Dec 22, 2021 |
Through this exercise, you can learn to add an Alarm Set action to Default Start PointsCollect and allow users to set alarm calls on their extensions via voicemail. The Alarm Set action can only be used on internal extensions. Voicemail attempts to present the alarm call every 5 minutes for half an hour until answered.
The following is an image of a completed call flow:
The red arrow or arrows in the call flow are the changes added in this section.
Prolog information
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Keywords:
  1. In Default Start PointsCollect, add touch-tone 4 to the Menu action.
  2. From the Miscellaneous Actions icon, add an Alarm Set action.
  3. Connect 4 to the Alarm Set action.
  4. Click the Save & Make Live icon.
  5. Do the following to test call flow:
    1. From any extension, dial *17 and press 4.
    2. Follow the instructions and set an alarm call for 3 minutes after the current time on the voicemail server.
    3. The extension should ring at the time requested. When you answer, you will hear the message recorded when the alarm was set. End all calls.
Related links
Using an Alarm Set Action