Amending the Recordings Module

Last Updated : Dec 24, 2021 |
You can create and add an action that goes to the NameWavs table for recording individual mailbox names.
The following is an image of a completed call flow:
The red arrow or arrows in the call flow are the changes added in this section.
  1. To add a new option to the Menu do the following:
    1. Select the module AutoAttend.
    2. Open properties for the Menu action.
    3. In the Touch Tones tab, click 7 and click OK.
  2. To add a Goto action, do the following:
    1. Click the Basic Actions icon, select Goto.
    2. Click the Details pane to place the action.
    3. Right-click the Goto action and select Properties.
    4. Click the Specific tab.
    5. In Please select a node to go to type NameWavsTable.
      STEP RESULT:
      You can record mailbox names without going into individual mailboxes.
    6. Click OK.
  3. Click Connection.
    1. Connect 7 to the Goto action.
  4. Click the Save & Make Live icon.