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IP Office Voicemail Pro Example Exercises
Adding the Assisted Transfer Action
The following is an image of a completed call flow:
The red arrow or arrows in the call flow are the changes added in this section.
- Within , delete the Transfer Extn action.
- From Telephony Actions, add an Assisted Transfer action and open its properties.
- Change Token Name to Assisted Transfer Extns.
- In the Specific tab, in Mailbox, enter $KEY.
- Change No Answer Timeout to 10 seconds, and select OK.
- Do the following to add a connection:
- Click
Connection. - Click 2?? for the call flow to the Assisted Transfer Extns action.
- Click No Answer or Busy for the call flow to the Menu.
- Click
- Click the
Save & Make Live icon. - Do the following to test call flow:
- Make 208 busy. At another extension, dial *17. Dial 208 when prompted.
- As 208 is busy, you are returned to the Menu action.
- Dial another extension that you know is free. Allow this extension to ring for 10 seconds, and you are returned to the Menu action again.