Service Console contains the following sections:
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Audit Trail: Displays the changes that the company users make in the Avaya Cloud Office™ system. You can search for a change and download a filtered list of changes.
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Service Status: Displays any high-level issues that impact the services on Avaya Cloud Office™ for every region and feature. Avaya Cloud Office™ notifies the administrators and users about service-impacting issues by email and SMS.