Admin Portal is the interface where you configure Avaya Cloud Office™ and its solutions. The configurations you make on Admin Portal are applied to desktop, mobile, and phone applications. You can access the following tabs on Admin Portal to manage Avaya Cloud Office™:
Home: Provides quick access to the frequently used settings, links to the tutorial videos, links to integrate commonly used applications, and links to resources.
Users: Displays all users in your organization. You can manage users, edit user permissions, create user groups, and assign templates to users.
Phone System: Displays all phone numbers in your organization and the main settings to manage the phone system. You can assign numbers and devices to users, set up the Auto-Receptionist, and create call groups.
Meetings: Contains meeting recordings and meeting settings. You can download the recorded meetings, manage meeting rooms, and customize all your company meetings.
Reports: Contains pages where you can generate and download usage and performance reports. You can also access the Analytics portal from the Reports tab.
Billing: Displays cost-related information for your account, including calling rates, billing items, device order history, and add-ons available for purchase.
More: Contains settings and tools for customizing the company account and enhancing its security. You can also oversee the system audit trail.
Admin Portal is accessible only to the administrators and the users with administration permissions. By default, users with the following predefined user roles can access the Admin Portal:
Super Admin
User Admin
Manager
Phone System Admin
Billing Admin
Depending on your user role, you may have limited access to certain Admin Portal tabs.
