Configuring call flips

Last Updated : Jul 29, 2025 |
Prolog information
Metadata
Keywords:
Call flip enables users to transfer a live call from one phone to another without interruption by pressing an assigned number.
Before you begin
Before using call flip, you have to add the phone numbers to transfer the calls.
  1. Click UsersUser ListUsers with Extensions.
  2. Click the name of the user who requires a call flip.
    ADDITIONAL INFORMATION:
    You can search for the user in the Search field.
  3. From the Phone drop-down, select Call flip.
  4. In the Call flip window, you can do the following:
    • Change the flip number order: Drag and drop the phone numbers into your preferred order.
    • Unlink a number: Click Unlink in any listing to remove that number from the list.
  5. Click Save.