Removing the primary number of a phone

Last Updated : Feb 05, 2024 |
Prolog information
Remove the primary number of a phone and move this phone number to your inventory, or permanently delete it. You can later assign the phone numbers you move to your inventory.
  1. From the Admin Portal homepage, navigate to Phone SystemPhone NumbersNumbers in Use.
  2. Click the phone number.
    ADDITIONAL INFORMATION:
    You can use the Search field to narrow down your search.
    For example, you can type a user's name.
  3. Click Phone Properties.
  4. On the confirmation dialog box, click Yes.
    STEP RESULT:
    Avaya Cloud Office Service Web directs you to the settings page for the phone to which that phone number is assigned.
  5. In the Assigned To section, click Remove Line.
  6. On the Delete Line window, select one of the following options:
    • Keep in Number Inventory.
    • Delete permanently from the account.
  7. Click Confirm.