The Analytics portal, or Avaya Cloud Office Analytics and Reporting, provides detailed company reports for a specified period. From the Analytics portal, you can access the following reports:
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Adoption & Usage: Displays the user activity, including messages, meetings, and calls usage.
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Company Numbers: Displays the company numbers usage and call length.
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Performance Reports: Displays the queues, users, calls, and meetings activity.
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Quality of Service: Displays the statistics for the selected extension, calls, MOS performance, and meetings.
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Rooms and devices: Displays the statistics for meeting rooms and devices.
You can download any report in .xlsx or .pdf formats or save and email the report to a user. You can also create a subscription to automatically deliver reports to your email address. You can receive reports daily, weekly, or monthly.
