Managing calls

Last Updated : Jul 29, 2025 |
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Avaya Cloud Office Service Web provides various features for handling incoming calls. You can perform the following actions:
  • Call forwarding during non-working hours
  • Call forwarding during working hours
  • Flip a call
  • Park a call
  • Create and manage ring groups
  • Receive paging calls
  • Monitor and delegate calls
  • Answer calls from shared lines