Configuring Outbound Caller ID

Last Updated : Aug 12, 2025 |
Prolog information
The outbound caller ID for the shared line group or the individual lines is set within the group.
  1. Log in to Admin Portal.
  2. Click Phone SystemGroupsDelegated Lines.
  3. Select a delegated line and click the Outbound Called ID dropdown.
  4. Click the Outgoing Call Displayed as dropdown, and select the
  5. .
  6. Click Edit to select the phone number to display.
  7. Click Done.
  8. Under the Alternate caller ID section, click Edit to select the phone number to display.
  9. Click Done.
  10. Under the For internal calls section, select
  11. to set the group caller ID for internal calls.
  12. Click Save.