Managing an announcement-only extension

Last Updated : Mar 03, 2025 |
Prolog information
Configure announcement-only extension settings to edit your general and regional settings and modify your announcement message.
  1. On the Admin Portal homepage, click Phone SystemGroupsAnnouncement-Only Extensions.
  2. Click the announcement-only extension to configure.
  3. To change the extension details, such as the extension name and number, do the following:
    1. Click Announcement-Only Extension Details.
    2. On the General tab, configure the extension details as required.
  4. To change the extension settings, such as the regional settings, do the following:
    1. On the Announcement-Only Extension tab, click Settings.
    2. Under the Regional Settings section, click Edit.
      ADDITIONAL INFORMATION:
      You can adjust the time zone, home country code, greetings language, time format, user language, and regional format.
    3. Under the Confirmation Message section, click Edit.
      ADDITIONAL INFORMATION:
      Enabling a confirmation message determines how long it stays visible on the screen after an action is done.
    4. Under the Site section, click Edit.
      ADDITIONAL INFORMATION:
      You can change the assigned site for your announcement-only extension.
  5. To change the announcement message, do the following:
    1. Click AnnouncementEdit.
    2. From the Set Greeting list, select Custom.
    3. Select the required option and add your message.
    4. Click Done.