Avaya Analytics™ chart and images fail to upload

Last Updated : Sep 21, 2020 |
Prolog information
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Condition

During an air gap deployment using an outbound proxy, the Avaya Analytics™ chart and images fail to upload to Cluster Control Manager (CCM) when the user runs the agn download command in the ccm-agn-ctl container.

Cause

  • The air gap network container is not configured on CCM.
  • The air gap network container on CCM is not running.
  • The CCM FQDN certificate is not present in the air gap network container.

Solution

  1. Add the CCM certificates to Docker Desktop client.