Use this procedure to configure System Routing Service group name.
Note:
Avaya recommends that you first create the Routing Service group in ACM to comply with the ACM group naming policy.
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ADDITIONAL INFORMATION:
ccm release orca analytics
Select Deployment by pressing the corresponding number.
Select the Historical Routing Service Groups Configuration option by entering the corresponding number.
Select the Configure system group name option by entering the corresponding number and typing y.
Enter a name in the Please input the system name for Routing Service group field.
ADDITIONAL INFORMATION:
Note:
You cannot proceed by leaving this field blank.
STEP RESULT:
If you enter a valid name for the group, the CCM console displays that the System Routing Service name has been successfully saved. The console also displays that the System Routing Service group name is configured only if the Routing Service group feature is enabled.
