You cannot view the full list of routing services, which are configured in Avaya Control Manager, in the Routing Service or Agent by Routing Service historical reports after pumpup.
Cause
Presently, Avaya Analytics™ publishes metrics only for routing services that were recently upgraded during pumpup.
If there has been no activity on a routing service or a set of routing services, these routing services do not display in a realtime view after pumpup. Only the routing services that have undergone any activity display in Routing Service or Agent by Routing Service reports after pumpup.
