Generating High Availability pod status report

Last Updated : Sep 22, 2020 |
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Use this procedure to view the status of the pod in Avaya Analytics™ High Availability (HA). If you see any errors, contact Avaya support.
  1. Log in to the Cluster Control Manager (CCM) console as a cust user.
  2. Switch to being the root user by entering the command su.
  3. To run the Analytics Administration script, use the following command:
    ADDITIONAL INFORMATION:
    ccm release orca analytics
  4. Select Troubleshooting by pressing the corresponding number.
  5. Select General by pressing the corresponding number.
  6. Select the HA pod status Report option by entering the corresponding number.
  7. In the Proceed with generating HA Pod Status report field, type y and wait for the report to generate.
    ADDITIONAL INFORMATION:
    Typing n cancels the operation.
    STEP RESULT:
    The CCM console displays the detailed report.
  8. Return to the previous page by entering b.
  9. Quit the current page by entering q.
  10. Return to the main menu by entering m.