Restarting all pods

Last Updated : Sep 22, 2020 |
Prolog information
Use this procedure to restart all pods for troubleshooting or after making any updates.
Other:
Restarting the pods cause a total Avaya Analytics™ outage. You must perform this procedure only during a maintenance window. The pods are available again only after the restart.
  1. Log in to the Cluster Control Manager (CCM) console as a cust user.
  2. Switch to being the root user by entering the command su.
  3. To run the Analytics Administration script, use the following command:
    ADDITIONAL INFORMATION:
    ccm release orca analytics
  4. Select Troubleshooting by pressing the corresponding number.
  5. Select General by pressing the corresponding number.
  6. Select the Restart ALL pods option by entering the corresponding number.
  7. In the Proceed with Restarting ALL Pods field, type y.
    ADDITIONAL INFORMATION:
    Typing n cancels the operation.
  8. At the prompt, confirm the restart by typing y.
    ADDITIONAL INFORMATION:
    Typing n cancels the operation.
    Wait for the restart to complete.
  9. Return to the previous page by entering b.
  10. Quit the current page by entering q.
  11. Return to the main menu by entering m.