Avaya Workspaces real-time dashboard does not update after installation

Last Updated : Aug 11, 2020 |
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Condition

Avaya Workspaces real-time dashboards are not loading.

Solution

  1. On the Avaya Control Manager webpage, click ConfigurationCustomer EngagementAvaya Analytics.
  2. On the Avaya Analytics Server List page, double-click the configured Analytics server.
  3. Select the Streams Servers tab.
  4. On the Avaya Analytics Server Edit page, double-click the Avaya Analytics Server.
  5. In the Name field, enter the name of the Analytics server.
  6. In the FQDN field, enter the FQDN of your Analytics Cluster.
  7. In the Port field, enter 443/orca-streams-rest.
  8. Select the TLS Flag check box.
  9. Click Save.