Error mapping user for SAML

Last Updated : Mar 25, 2022 |

Cause

This error can occur while mapping a SAML user to a Historical reporting local user. This error can occur if username does not exist or must be created before mapping for SAML.

Solution

  1. Log in to the Cluster Control Manager (CCM) console as the customer user.
  2. To switch to the root user, type su and press Enter.
  3. To run the Analytics Administration script, use the following command:
    ADDITIONAL INFORMATION: ccm release orca analytics
  4. To select the Historical Reporting option, enter the corresponding number.
  5. To select the SAML option, enter the corresponding number.
  6. To select the Map SAML users to Historical reporting, enter the corresponding number.
  7. To Map a single SAML user to Historical reporting, enter the corresponding number.
    1. Enter the Username of the local or LDAP user.
    2. Enter Name ID of the SAML user from the SAML assertion.
      STEP RESULT:
      The entered SAML user is mapped with Historical reporting local user or LDAP user.