Avaya Workspaces does not load real-time data

Last Updated : Jun 03, 2022 |

Cause

Cross-Origin Resource Sharing (CORS) is not configured appropriately.

Solution

  1. Check the deployment spreadsheet to see if following fields are configured:
    ADDITIONAL INFORMATION:
    config:orca-streams-data-publisher:virtualService:allowOriginsSingleExact
    config:orca-streams-rest:virtualService:allowOriginsSingleExact
    The field value should be taken from the origin field of the HTTP request to the orca-streams-rest and orca-streams-data-publisher. For example, Go to WORKSPACESChromeDeveloper toolsNetworkXHRany orca-streams-rest URL.
    For more information on configuring the deployment spreadsheet, see Preparing the deployment spreadsheet section in Deploying Avaya Analytics™ for Avaya Oceana® guide.